Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Edith O.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

User friendly platform for internal team

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is unique because it is easy to use, and anyone can start using it right away even without training. There are not many software that are so easy to use.

What is your favorite aspect of this product?

I like Trello because it is very flexible. You can add or remove participants from the workforce depending on the projects you want to handle. My team can access the tasks, write a comment, and upload files on the Trello card. I also like the notifications sent to my email whenever someone completes a task or leaves a comment. Therefore, Trello makes it easy to follow what is happening in the workplace.

What do you dislike most about this product?

The only thing I dislike about Trello is that you cannot customize it with your company logo or corporate colors. Therefore, the workplaces looks more or less the same.

What recommendations would you give to someone considering this product?

Trello is a great platform for tasks that require participation of different team members. However, you need to ensure everyone understands the workflow and moves Trello cards to the right locations.

Pros

  • Respectful
  • Client Friendly Policies
  • Generous Negotitation
  • Transparent

Arpit N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Superb fantastic

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Awesome UI

What is your favorite aspect of this product?

User Internet is so good

What do you dislike most about this product?

Sometime lagged

What recommendations would you give to someone considering this product?

Must use very good product

Pros

  • Reliable
  • Effective Service
  • Caring
  • Respectful

Emily R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Very functional!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

How easy it is to use and see all tasks in a project

What is your favorite aspect of this product?

How simple and collaborative it is

What do you dislike most about this product?

Nothing - I truly cannot fault it

What recommendations would you give to someone considering this product?

Start using it ASAP

Pros

  • Trustworthy
  • Altruistic
  • Continually Improving Product
  • Reliable

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