Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Faby M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Number one in task management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Other task and project software is more limited and more expensive, Trello has the advantage of being easy to use as well as affordable for everyone.

What is your favorite aspect of this product?

As an administrator/manager I must always have order in my daily tasks in addition to keeping track of the activities I assign to my work group, with Trello I can remotely access all these pending and make sure everything is going smoothly. I love the mobile version, some apps are less favorable on the cell phone but Trello is great.

What do you dislike most about this product?

Trello works perfectly. Only sometimes it presents problems of slowness to attach something in the cards.

What recommendations would you give to someone considering this product?

Try it, and compare. I stayed with Trello and hope to continue using this software for a long time to come. I hope my experience will help you make a decision.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rachel W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Ideal for keeping business project tasks organized

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

With Trello you can create guidelines which can be worked more collaboratively with the work team. Trello has a simpler panel, so from first hand it is very easy to use without any problem. I have tried other platforms to work collaboratively but I always have problems with the assignment of tasks and precise tracking, sometimes I did not even have real-time updates, with Trello I do not have any of those problems.

What is your favorite aspect of this product?

For me, Trello is a multipurpose tool that allows me from assigning tasks, to scheduling meetings, staying in better communication and managing or having better control of the things that have to be done in a project or in the day-to-day in the company where I work. I like that it can be synchronized with Google Drive so that I can keep files safe in the cloud in case of loss. It is very flexible with regards to customization as it allows me to manipulate the board tasks with just drag and drop.

What do you dislike most about this product?

I think it lacks valuable functions to work with Trello in a professional way, I consider that this platform can be used in very small teams within an environment not so saturated with activities, although it is true that the task panel is simple to manage it can also Be confusing if you have a surplus of tasks.

What recommendations would you give to someone considering this product?

I worked within my team for projects that needed a lot of communication and organization to successfully complete each project. I can recommend that you try a free trial and demo and if it works for you and moves across the board comfortably then that is where you should start implementing it within your company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Carlos M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Good price and good service.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is the most complete due to the tools for team collaboration that it has, creating groups is very easy and we can all comment, edit and when I lead an activity I can monitor its process and changes in real time, it is very useful and it would not be the same to work remotely without this software.

What is your favorite aspect of this product?

My favorite aspect is that I can enter Trello with any device and also from the comfort of my cell phone, so it is very practical to be aware of projects and tasks, also has good prices so it becomes affordable for everyone, you can even use it for free.

What do you dislike most about this product?

It is very good in several aspects but a bit messy, so it needs to improve the structure of its tools and interface.

What recommendations would you give to someone considering this product?

It is a good decision, I have been using Trello for a little over three years and it has been a productive, effective and above all safe experience for my work tasks. Try it out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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