Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Magly J.

  • Role: Consultant
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Collaborative tool to improve team productivity

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello has several functionalities that differentiate it from other similar tools, such as Manage and modify projects or tasks of other users, it also allows you to easily and easily view the processes that are being carried out when other users are using the tool.

What is your favorite aspect of this product?

This software for me is a fundamental tool in my work since it allows me to manage the work of my collaborative team and also carry out my own individual tasks, the most significant aspects of this tool for me are the following: * Task management * Document management * Calendar management * Activity / news feed

What do you dislike most about this product?

Personally, for me this tool is very complete and I think that with the functionalities that it currently has, it is enough for me, but among the things that I do not like is that sometimes it does not notify me or it does it late when someone posts a new feed or activity .

What recommendations would you give to someone considering this product?

I would suggest doing a little more research on Trello and see if it meets your needs before purchasing. There are many great features in the free package of this software. I would also recommend trying all the different assignment and division of tasks functions.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Carla B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Great project manager.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

1. The user interface 2. Boards and cards as the basis of its structure and functionality 3. Drag and drop to indicate the process of each task 4. Various complements 5. Power ups

What is your favorite aspect of this product?

Its price and affordability Lots of beneficial content on the internet on how to use it The active community The mobile application as functional as using Trello from the computer Fast and efficient collaborative work

What do you dislike most about this product?

Notifications are a little slow to arrive They also need to be clearer about what kind of add-ons Trello comes with in its versions (free and paid)

What recommendations would you give to someone considering this product?

Trello has a lot to offer for all types of users, it fits perfectly to the activities they perform every day, from personal tasks to business work.

Pros

  • Trustworthy
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Trello is extremely powerful for collaborative use

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The main feature that makes it interesting is that, even in its free version, it contains an infinity of functionalities and is very useful, as well as being simple, very intuitive and easy to use. It does not require prior training, as can happen with other applications, and it does not need to be continually updated.

What is your favorite aspect of this product?

You can add everything to each element of a list: other lists, images, videos, documents, etc. You can work as a team through whiteboards, when a member of the team makes a change in the project or in the task is reflected on the board to be seen by the rest of the team members. Trello also has a very good search service and, in addition, tasks can be labeled with different colors depending on the changes they undergo, so that all colleagues can know the status of daily work at a glance.

What do you dislike most about this product?

The app is good, but not impressive

What recommendations would you give to someone considering this product?

Muchas integraciones con terceros. Sus famosos power ups, no los he contado pero deben ser más de 30, eso es bastante.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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