Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

657 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Andrea A.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A Competent Portfolio Management Tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is user-friendly. It gives convenient way for listing the tasks and projects. It has ability to add links and attachments. Teams based on small-sized mostly use this software.

What is your favorite aspect of this product?

It is easy to move a task from one list to another in Trello. It can be accessed on multiple platforms which makes it easier for the teams to access and list their work. It allows users to edit and manage their tasks which is a great feature.

What do you dislike most about this product?

Trello does not allow to manage and edit the task offline. The price is high as compared to other software. The search features is not accurate in searching. Interface should be more professional.

What recommendations would you give to someone considering this product?

It can improve the features. For a larger project, it gets more complicated because you cannot track time of your work. Trello should enhance the scale to larger teams and enterprises as well.

Pros

Reliable
Enables Productivity
Unique Features
Inspires Innovation

Laura N.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

It is a practical and innovative tool

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

it is simple and agile

What is your favorite aspect of this product?

the look is minimalist

What do you dislike most about this product?

possibility of adding visitors to online projects, especially for the client to visit the progress of the project

What recommendations would you give to someone considering this product?

add more libraries or project templates, with interactive looks

Pros

Unique Features
Saves Time
Generous Negotitation
Reliable

Cons

Less Effective Service
Vendor's Interest First
Less Productive

Chiara J.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Organize your day-to-day activities

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Organize your day-to-day activities. Trello is a tool that allows users to keep a record of their daily chores in one place. Because of the software's visual design, these activities incorporate lists without making monitoring and upgrading difficult. Taking charge of a project or a group.

What is your favorite aspect of this product?

Trello allows the management to oversee a program and establish boards for particular individuals that contain their assignments. This is likely the most popular usage of Trello.

What do you dislike most about this product?

Trello's commenting system should be better. Other programs users can add and edit comments. Trello, but from the other hand, exclusively permits you to comment on your cards, not alter them. If a comment already has been submitted and saved, the first and only way to correct it is to submit a completely new one. Trello has a certain amount of storage. Trello allows attachments, but the free version only allows for a maximum of five. Maximum upload size is 10MB, which is extremely minimal.

What recommendations would you give to someone considering this product?

It's appropriate for modest jobs. Trello is a great tool for those people who already have diffident projects and programs in their software. However, when the team increases and then the project is becoming more and more sophisticated.

Pros

Effective Service
Respectful
Acts with Integrity
Transparent

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Andrea A.

A Competent Portfolio Management Tool

Likeliness to Recommend

Pros

Laura N.

It is a practical and innovative tool

Likeliness to Recommend

Pros

Cons

Chiara J.

Organize your day-to-day activities

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support