Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product to keep organized and track projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello board is more customizable when it comes to how everything looks which is a plus because it is easier on the eyes and more fun.

What is your favorite aspect of this product?

My favorite aspect of Trello is how easy it is to create a note. Takes a few seconds and then your entire group can view it. Easy and efficient!

What do you dislike most about this product?

What I dislike is that it feels behind compared to different products like Jira. Maybe some further innovation will make it a better competitor.

What recommendations would you give to someone considering this product?

I would recommend testing the product for a short amount of time first to see if it fits all your needs. Our company has used Trello for a long time but are making the slow switch over to different products that better serve us.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jessica A.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic automation features!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The visual setup of seeing and being able to move the cards across boards in a to-do format (or customize to your own liking), without any coding exp. needed.

What is your favorite aspect of this product?

The personalized aspects of being able to integrate calendars, filters, and automation to suit the user.

What do you dislike most about this product?

It can sometimes appear busy to have all boards set up and visible at all times. Would like a solution to minimize without archiving.

What recommendations would you give to someone considering this product?

Take the time to look at all the features, there are many small hidden ones!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Aryanna P.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My go-to project management tool is Trello.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

its main difference with other programs is its simplicity and how easy it is to use the program, the price is not that expensive, but it is still an excellent program.

What is your favorite aspect of this product?

It's easy to keep track of your projects, processes, and other objects with Trello's cards, boards, and lists. An crucial tool for the job you perform every day, it offers a wide range of options for personalization. You might have multiple dashboards and processes in place for different departments and teams. An experienced user can be up and running in roughly five minutes.

What do you dislike most about this product?

It frustrates me that Trello doesn't allow direct file editing in tasks when uploading documents such as PDFs, Word documents, and PowerPoint files. Make any required modifications before saving and reloading the new version of the file and removing the old one by first downloading and then opening it. Their premium edition includes several novel automations, however I believe they might be improved upon.

What recommendations would you give to someone considering this product?

This is the greatest project management software I've come across. A number of other individuals have had the same issue, and I've suggested it to them. In order to be able to interact and work effectively from anywhere, you need to utilize Trello. It has made our collaboration more efficient and provided us with access to a broad variety of advanced features and benefits by using this project management and prioritization software. When used in conjunction with Kanban technique, it is an excellent tool that provides security, speed and simplicity.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

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