Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Sara Y.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Trello is terrific -- try the free trial

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is like a vision board but for work-related business. It allows our organization to manage tasks and projects across all teams in our department. I like how no two Trello boards are the same. Each team has different needs and Trello through its customizable features understands that. Trello has a completely usable free version that nonprofits can use on their own and a premium version for jobs in other industries.

What is your favorite aspect of this product?

I like that I am more productive using Trello for project and task management compared to any previous software or platform. In Trello, everybody knows exactly what they should be doing. Nothing gets left behind, falls in the cracks, and no balls are dropped so to speak. I also like that the platform can integrate with a variety of different work apps, increasing the company's productivity even further.

What do you dislike most about this product?

When you ping someone on the platform, they unfortunately do not receive notifications on the mobile version of Trello -- which is really disappointing. The mobile app also doesn't have all of the quality of life enhancements, breath of features, and other work tools that the regular desktop version of Trello has.

What recommendations would you give to someone considering this product?

I would recommend trying out Trello's free trial before buying an upgraded version of the software. Implement a few of the boards across your teams and see if the platform fits your organizational-wide needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jack I.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Brilliant software

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello's producers used the simplest workflow association strategy which follows the Kanban system that helps us deal with our task with the help of boards and cards for amazing process

What is your favorite aspect of this product?

At the time when I make Cards, I can add due dates to them. As the date approaches, the card will become yellow, and when I pass the date, it will become red

What do you dislike most about this product?

We can interface it within a real sense of each outsider application and extension. There are plenty of integrations we can add but only the first one is free

What recommendations would you give to someone considering this product?

Numerous individuals like Trello for its adaptability and the way it ensures every single conversation is put away in the system. Even though it offers paid systems, the basic plan is free

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Darren M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Effortless and efficient project management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello's open ecosystem allows it to integrate with a wide variety of widely used software programs, bringing together previously separate modes of operation and facilitating seamless teamwork. Trello can serve as a calendar, a tool for managing customer relationships, or both. It's free to make my bulletin board and ask others to join in on the discussion.

What is your favorite aspect of this product?

I enjoy making boards at will and having my colleagues contribute to the growth of my initiatives. I can delegate work to other individuals, such as upgrading software or adjusting features. Classifying and organizing individual cards into a larger whole is a huge timesaver and productivity booster while working on a large project. Maintaining touch with a partner department on a project is simple.

What do you dislike most about this product?

There's a lot of unnecessary complexity and hype around the price structure. It's simple to pick up and use and has all the features I need to get my work done and see our company's initiatives through to fruition. One drawback of using Trello is its limited capacity for storing information.

What recommendations would you give to someone considering this product?

Trello has made it simpler for me to complete my work on time. I find it far more convenient to make posts there than to convey messages by phone or email. All employees can adapt better if there is any change inside the organization using Trello. I follow and advance through the changes since the cards keep us up to speed with everything. Recommended.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

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