Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Lindsey S.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

It assisted in the coordination of team projects

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

An intuitive design, a plethora of storage options, a flexible automation framework, and helpful recommendations for streamlining your current process all contribute to making this information management tool a strong contender.

What is your favorite aspect of this product?

The simplicity of Trello is its greatest strength. It can be used by anyone with little to no prior experience or IT knowledge, can be easily tailored to each individual's needs, and opens up even more possibilities with the inclusion of optional extensions.

What do you dislike most about this product?

Trello was made for the specific task of tracking and organizing tasks and milestones in sequential processes like client onboarding, approvals, the hiring pipeline, and sales. In my experience, Trello isn't up to snuff when you need to organize resources in sprint-like formats or when the projects themselves are complex.

What recommendations would you give to someone considering this product?

Using Trello, we've been able to establish procedures that will expand with our company, freeing up everyone's time to do their best work. It assisted me in coordinating my team's efforts, allocating tasks fairly, and keeping track of due dates.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Transparent

Josue T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Widely used and straightforward project management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a simple, charming, and effective tool to prepare your notes, to-do lists, and yes, even projects, if they’re not too big. I do know several use Trello on vast projects and if that works for them, wow, ok, however, I want a bit additional structure to a project/issue management tool to call it complete.

What is your favorite aspect of this product?

What I prefer the foremost concerning Trello is the ease with that I can manage all my projects and complete them in record time. I also just like the free creation of boards and that my co-workers can participate in the development of my projects. Another point in favor of this software system is that it organizes all the daily tasks that I have pending; likewise, it notifies me which ones from them I have done already and which ones I haven’t. Through Trello I can organize my tasks and carry them out, I may also assign tasks to my different colleagues through software, and we can do effective teamwork.

What do you dislike most about this product?

2 things mainly: one isn’t Trello’s fault and it’s that everybody refers to it as a Kanban board, forgetting that Kanban is way over a board. And even if it was simply a board, Trello is completely not all right to implement a Kanban board (look no further t2 things mainly: one isn’t Trello’s fault and it’s that everybody refers to it as a Kanban board, forgetting that Kanban is way over a board. And even if it was shan Kanban Tool for that!). The second one is that, since it was bought from Atlassian, it does not allow multiple email accounts.

What recommendations would you give to someone considering this product?

If you plan to use Trello then get onto it right away. This software package is great for managing your company’s tasks, and you’ll be able to additionally integrate alternative applications that build it easier for you to hold out your work, like Dropbox, Zoom, and Shopify. To be honest, it’ll bring you plenty of advantages from the first moment you utilize it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Excellent application for project management.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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