Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Shingo N.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Very intuitive

What is your favorite aspect of this product?

collaborates well with other apps Ease of use

What do you dislike most about this product?

Customer services should be improved

What recommendations would you give to someone considering this product?

Very useful product that offers value to your investment. It manages your task in an effective manner.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Olga A.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Excellent team project management software.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Track team objectives, assign tasks, and exchange knowledge bases with them in order to complete assignments using the procedure necessary to achieve a particular level of quality in our work. We enhance project management, task responsibility, and administrative chores. OKR and completion tracking What has been done, where and with whom, what remains to be done, and by when

What is your favorite aspect of this product?

I prefer to put up the team board so that everyone is aware of what we're working on this week and the steps we must take to fulfill those assignments. On the board, it displays the current to-do, currently working on, and completed items. I enjoy the user-friendly interface, good project management tools, and the ability to add links and changes to cards, drag and drop across multiple stacks/channels, and see who's working on what.

What do you dislike most about this product?

I dislike user interface formatting rules. Markdown appears to be a bad choice over more traditional Microsoft Word/Slack editing tools. The graphical layout isn't very user-friendly, at least when using Trello on a PC browser, and some of my coworkers occasionally get lost when navigating to a new section.

What recommendations would you give to someone considering this product?

Trello easily outperforms Jira; cease using Google Sheets or Docs to exchange information or manage the performance and assigned tasks of your team. You will undoubtedly get some advantages by moving to Trello.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Isabel Z.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Project management made easy.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello makes itself unique from other similar products in that; it has powerful integrations and automations, it is easy to use and manage and very secure.

What is your favorite aspect of this product?

It has made it easy for our team to manage tasks. Through the use of cards, we are able to assign tasks to members, leave comments that better the team and add due dates in order to meet deadlines.

What do you dislike most about this product?

It does does not work well when the internet is slow. Otherwise it has been an efficient product for our organization..

What recommendations would you give to someone considering this product?

It is a fantastic software for project and task management. With its No-code automation feature, we can automatically schedule repetitive tasks and concentrate on more important matters.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Unique Features

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Shingo N.

Fantastic Product!

Likeliness to Recommend

Pros

Olga A.

Excellent team project management software.

Likeliness to Recommend

Pros

Isabel Z.

Project management made easy.

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support