Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Astra J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great product, amazing features!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It user friendly

What is your favorite aspect of this product?

The UI is great It collaborates well and integrate well with other applications

What do you dislike most about this product?

The export feature can be improved to be more practical and effective

What recommendations would you give to someone considering this product?

Trello will help you manage your projects smarty. It will alos help you make insightful decisions based on analytics and reports.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Increase productivity on short-term projects.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Avi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Makes task-based workflows easy to understand

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello was a first-to-market product with the kanban boards which we have fell in love with... it is great for project roadmaps in addition to day-to-day task management.

What is your favorite aspect of this product?

I like how I can share my board with my bosses and peers to show them what I'm working on without having to de-brief them daily

What do you dislike most about this product?

I dislike a few missing features related to tasks such as if a task relies on another one

What recommendations would you give to someone considering this product?

I would advise them to try it out for a few days, and see if they could get into the task-based mindset

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Vendor's Interest First
  • Commodity Features
  • Less Generous

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