Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Maria Pia G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Simplistic approach to managing projects.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello offers fantastic provisions, through which I can extend specific features and functionalities , available on the platform. Through provisions like Butler automations and power ups, I am able to integrate my Trello activity with other software platforms I use like Slack, while also connecting my activity across different software platforms together , to create automated workflows for completing repetitive tasks faster.

What is your favorite aspect of this product?

Trello's mobile application is highly rated and this is top on the list of things I love 'bout Trello. Through the Trello mobile application, I am able to distill my project management activity into just a few steps and practically, there isn't anything that I do on Trello computer web browser, that I am unable to do through the mobile application.

What do you dislike most about this product?

Trello does not provide analytics and reporting features , out of the box. For instance, for departmental projects that I have managed using Trello, I do not have the luxury to access in-built actionable insights, related to the real time performance of my project team.

What recommendations would you give to someone considering this product?

Trello is simplistic in approach and easy to use. For me , this is the foundation of my love for this platform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Powerful software to manage projects and workflows

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

A vertical dashboard is used to handle broad information about that company sector, while additional dashboards are used to track where we are in the sales funnel for each unique project. Trello enables me to prioritize projects, visualize their upload, and know where we are in the course of each project, and it offers an excellent feedback loop. It has made my life as a Project Manager lot simpler, and I enjoy the notification feature since it reminds me to check Trello for updates if I don't check them myself. I mostly utilized it for document tracking inside my business.

What is your favorite aspect of this product?

Trello has many amazing features, but my favorite is the simplicity of use provided by all of the drag and drop controls. You may also assign tasks to team members and build step-by-step checklists. This is an excellent method for organizing your lists, creating a project overview, and taking fast snapshots. I also appreciate the simplicity of customizing, drag and drop, and email onboarding. I enjoy how simple it is to manage your workflow, such as establishing deadlines, offering comments, and tagging certain people.

What do you dislike most about this product?

So far, I'm pleased with the service I've received from Trello and haven't found anything to complain about. He also does more than we first imagined. However, if you are not a very large firm, the premium version may not be for you due to its high cost.

What recommendations would you give to someone considering this product?

It is an excellent piece of software with several useful features. It will simplify your life by centralizing duties and making progress more visible. Make sure to educate your users so that everyone can benefit from the experience and fully utilize the product. Take care to customize the notification settings to your preferences. I have it set to update me whenever a task is altered, but if you prefer less emails, you can modify it to once a day or once a week. If you don't already have a solution for repeated workflow operations, you should use Trello.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent kanban card management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello has a better and easy UI and a very quick learning curve. Flexibility to add a plugin.

What is your favorite aspect of this product?

It organizes the tasks very well, you can create lists, and with simple drag and drop, you can manage different states of tasks. The availability of Plugins makes it super feature-rich, you can achieve almost any feature with the help of plugins.

What do you dislike most about this product?

Understanding automation bots is very difficult, it even requires doing some coding. Some third-party plugins give trouble while working with Trello.

What recommendations would you give to someone considering this product?

It is very much suitable to manage any team size but requires someone specifically to manage boards and create rules. Trello may help any project by introducing a more methodical approach to project management and allowing the team to carry out process planning activities as needed Not suitable if you want to substitute Jira.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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