Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

551 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Shiro D.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Effective Task Assignment

What is your favorite aspect of this product?

Usability is amazing Great UI

What do you dislike most about this product?

customer support

What recommendations would you give to someone considering this product?

Trello manages your tasks effectively. It saves on your resource usage.

Pros

Helps Innovate
Reliable
Enables Productivity
Saves Time

Shenge R.

Role: Consultant
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

I Love This Product!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Task Prioritization is amazing

What is your favorite aspect of this product?

Usability is great Clear and simple UI Integrates amazingly with other necessary apps

What do you dislike most about this product?

There should be more features relating to scheduling. It should offfer more suggestions.

What recommendations would you give to someone considering this product?

Great Product. It makes task management easy.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Estefany P.

Role: Sales Marketing
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

A project management solution

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

As a project management tool, it offers its users the power to collaborate with their members and execute tasks related to their projects without having to switch from one app to another. At a glance, users can see the tasks and to whom they are assigned, as well as what has already been done with them. Moving these tasks around the platform is also easy and indicates the project's progress. It makes a team's work much easier, using dashboards, lists and cards that can be manipulated to use and prioritize projects in a flexible way. Each of these tools has a specific purpose: boards present projects and their information; lists have the title

What is your favorite aspect of this product?

Users have the option to move lists to corresponding boards and choose to store completed tasks in the cloud or in their profile, works wonders, can also help make vacation planning easy by allowing users to create lists of their daily activities, helps small businesses and individuals stay on top of their work so they can successfully achieve their goals, and can be used by teams of all types. Marketing, design, sales and many more types of teams use Trello to stay on top of tasks and achieve their company's goals.

What do you dislike most about this product?

If you have a large project with a lot of tasks, it can be difficult to track what you're looking for. Everything is organized in boards, at first it can be confusing, for example, to assign a task you first have to think about which board it corresponds to, search for it, enter it and just assign the task.

What recommendations would you give to someone considering this product?

Trello uses a Kanban board interface. A Kanban board resembles a collection of sticky notes that move from column to column depending on the status of the project. The Kanban framework gives teams complete transparency and helps them visualize everything that is happening related to a project. Dashboards are the main view you will see when using Trello.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Effective Service

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Shiro D.

Fantastic Product!

Likeliness to Recommend

Pros

Shenge R.

I Love This Product!

Likeliness to Recommend

Pros

Estefany P.

A project management solution

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support