Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

551 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Poula P.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Trello Enhances Workplace Digitization

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Besides being cost effective, Trello also comes with great task and project management capabilities

What is your favorite aspect of this product?

Setting up and also using Trello is easy The software is relatively affordable to deploy Supports many uses Helps in workplace digitization

What do you dislike most about this product?

Trello has been great and no zero negative experiences

What recommendations would you give to someone considering this product?

Since Trello has been great, why not recommend it to other businesses. It is ideal for businesses of all sizes as it is scalable

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Isabella B.

Role: Operations
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic, easy to use software

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's the most user friendly option that doesn't require massive implementation

What is your favorite aspect of this product?

The labels, checklists and due date feature

What do you dislike most about this product?

There isn't really anything that I dislike

What recommendations would you give to someone considering this product?

Give it a try and see how easy it is for you!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adrian Eli B.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to maintain tasks, just drag and drop

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello thanks to its simple interface and simple handling can be used to carry out projects or tasks both professional and personal, in an organized, simple, agile, flexible and powerful way. It is multiplatform, it is available both for PC and for Apple and Android mobile devices (phones, tablets, iPad, Kindle). The Business package it offers is characterized because it allows you to upload attachments up to 250Mb, online support with a limit on response time of one business day via email.

What is your favorite aspect of this product?

Trello serves to organize, coordinate and diligence any type of tasks, whether they are work projects, day-to-day tasks, planning and execution of trips and itineraries, among other activities that require solving lists of activities to be carried out. In project management with Trello we can share the board with the rest of the team and in turn know the different statuses in itos marked in our project, who executes and the performance of in time of each of the members involved.

What do you dislike most about this product?

It does not have global project tags, if not that in each dashboard the tags must be set. Project sharing requires account setup, limited free features, should improve project timeline management.

What recommendations would you give to someone considering this product?

The paid option allows you to select dashboard templates that depending on the type of project these come preloaded with the work structure in terms of lists. You can easily access the integration with Google Drive. In addition to the fact that it has a fairly complete version for free, its naturalness and interface. Trello is very powerful and versatile, it can be used for planning and better control of any activity that we have to carry out, this software offers total control over our program adapting it to the needs of our requirement and in turn allowing us to customize the workflow in a particular way.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Inspires Innovation

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Poula P.

Trello Enhances Workplace Digitization

Likeliness to Recommend

Pros

Isabella B.

Fantastic, easy to use software

Likeliness to Recommend

Pros

Adrian Eli B.

Easy to maintain tasks, just drag and drop

Likeliness to Recommend

Pros

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1
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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support