Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Powerful software to manage projects and workflows

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

A vertical dashboard is used to handle broad information about that company sector, while additional dashboards are used to track where we are in the sales funnel for each unique project. Trello enables me to prioritize projects, visualize their upload, and know where we are in the course of each project, and it offers an excellent feedback loop. It has made my life as a Project Manager lot simpler, and I enjoy the notification feature since it reminds me to check Trello for updates if I don't check them myself. I mostly utilized it for document tracking inside my business.

What is your favorite aspect of this product?

Trello has many amazing features, but my favorite is the simplicity of use provided by all of the drag and drop controls. You may also assign tasks to team members and build step-by-step checklists. This is an excellent method for organizing your lists, creating a project overview, and taking fast snapshots. I also appreciate the simplicity of customizing, drag and drop, and email onboarding. I enjoy how simple it is to manage your workflow, such as establishing deadlines, offering comments, and tagging certain people.

What do you dislike most about this product?

So far, I'm pleased with the service I've received from Trello and haven't found anything to complain about. He also does more than we first imagined. However, if you are not a very large firm, the premium version may not be for you due to its high cost.

What recommendations would you give to someone considering this product?

It is an excellent piece of software with several useful features. It will simplify your life by centralizing duties and making progress more visible. Make sure to educate your users so that everyone can benefit from the experience and fully utilize the product. Take care to customize the notification settings to your preferences. I have it set to update me whenever a task is altered, but if you prefer less emails, you can modify it to once a day or once a week. If you don't already have a solution for repeated workflow operations, you should use Trello.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Perfect for organizing and optimizing our workflow

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent kanban card management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello has a better and easy UI and a very quick learning curve. Flexibility to add a plugin.

What is your favorite aspect of this product?

It organizes the tasks very well, you can create lists, and with simple drag and drop, you can manage different states of tasks. The availability of Plugins makes it super feature-rich, you can achieve almost any feature with the help of plugins.

What do you dislike most about this product?

Understanding automation bots is very difficult, it even requires doing some coding. Some third-party plugins give trouble while working with Trello.

What recommendations would you give to someone considering this product?

It is very much suitable to manage any team size but requires someone specifically to manage boards and create rules. Trello may help any project by introducing a more methodical approach to project management and allowing the team to carry out process planning activities as needed Not suitable if you want to substitute Jira.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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