Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Danny J.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

the perfect tool for project organization

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

What sets Trello apart from other project management tools is that its user interface is one of the most intuitive and easy to use that I know of, which makes it easy to manage complex projects on a single board.

What is your favorite aspect of this product?

how easy it is to quickly visualize the progress of a project. drag and drop, I can easily move tasks between different lists and assign them to team members, helps me stay organized and make sure everyone is on the same page, promotes and facilitates teamwork, is able to track accurate project reports and provides useful reports.

What do you dislike most about this product?

it's a little hard to find certain functions. Although the interface is easy to use, it can take a while to get used to all the features and settings it offers.

What recommendations would you give to someone considering this product?

If you are looking for a project management tool that is easy to use and allows you to quickly visualize the progress of your projects, then Trello is a great option.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Hunain A.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

One of the best Task management tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It is very useful when the team is working remotely from other cities or countries. The three layer information system like Boards, lists and Cards help organization of tasks to achieve great team goals

What is your favorite aspect of this product?

The warning or alarm for a due date for each card we add to our list in Trello will automatically display yellow or red when the due date is near. It really helps in focusing of goals

What do you dislike most about this product?

Integration with google calendar can be improved. Resource management and budgeting features should be included.

What recommendations would you give to someone considering this product?

It's a good-friendly platform that helps organization and collaboration with team members. This is a visual collaboration platform and excels in its basic use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Eanca C.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent tool to use when training new team membe

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

The visual categories of all tasks and its' ease of use

What is your favorite aspect of this product?

The color coding of the categories

What do you dislike most about this product?

It is not very project friendly and does not have any grantt charts

What recommendations would you give to someone considering this product?

If you are looking to train multiple people at the same time while keeping them accountable and with clear availability, and having the power to share or unshare information, this is the right tool.

Pros

Unique Features
Saves Time
Continually Improving Product
Reliable

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Danny J.

the perfect tool for project organization

Likeliness to Recommend

Pros

Hunain A.

One of the best Task management tool

Likeliness to Recommend

Pros

Eanca C.

Excellent tool to use when training new team membe

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support