Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

David G.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic project management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Main differentiating factor from other similar products is its intuitive visual interface, which allows users to organize tasks, projects, and workflows on a virtual board using cards and lists. It can be used for a wide range of applications, from personal to business, and across different industries. Trello's extensive integration options with other popular software tools such as Google Drive, Slack, and Dropbox, further enhance its usability and versatility.

What is your favorite aspect of this product?

Trello's drag-and-drop functionality and color-coded labels make it easy for users to track progress, assign tasks, and collaborate with team members in real-time. The platform also offers a variety of customization options, including the ability to add due dates, attachments, and comments to individual cards.

What do you dislike most about this product?

I have noticed some limitations with the basic version, such as the inability to customize backgrounds or use automation features. Moreover, when working with larger teams or more complex projects, I have found that Trello can become cluttered and challenging to manage. While Trello offers some features to address this issue, such as filtering and sorting options, I would like to see more robust project management features

What recommendations would you give to someone considering this product?

In my personal opinion, Trello is a fantastic software tool for managing tasks, projects, and workflows, especially for small to medium-sized teams. Its simple and user-friendly interface, combined with its customization options and integration capabilities, make it an efficient and effective project management solution.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Krupal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic Project Management Tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Simply add tasks and arrange them on the kanban board to quickly create the various phases or workflow processes you require for project management that is simple and available to everyone.

What is your favorite aspect of this product?

When you need to rapidly plan a project, whether it is for work (building a new mobile app) or for your personal life (moving to a new country, for example), it is quite helpful to be able to create tasks with just one click and add information about the checklist, the deadline, or the members.

What do you dislike most about this product?

I believe Trello is great in every way. The free version is equally fantastic, however I believe its drawback may be that it has less functionality and only supports a small number of boards.

What recommendations would you give to someone considering this product?

Trello is really user-friendly. It offers a tonne of features that may be used with the free version. You can tag people or assign tasks to facilitate communication and user addition. It's beneficial aesthetically, especially if you enjoy being able to see how chores are structured. You are able to have numerous "boards," which are essentially locations for your various tasks.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Truc N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Simplify teamwork with organized boards

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Visual interface: Trello uses a card and board system to visually organize tasks, making it easier to understand progress and priorities. Flexibility: Trello is highly customizable and can be used for a wide range of projects, from personal to-do lists to large-scale work projects. User-friendly: Trello is easy to use, with a simple and intuitive interface that makes it accessible to a wide range of users, from individuals to teams.

What is your favorite aspect of this product?

Trello is considered helpful by many users for its simplicity and ease of use, making it accessible to a wide range of users, from individuals to teams. The visual interface makes it easy to track progress and prioritize tasks, while the flexibility to customize the tool to fit individual needs makes it versatile for a wide range of projects. The integration with other tools and platforms, as well as the mobile app, provide users with the ability to manage their projects and collaborate with others, no matter where they are. All of these features make Trello a highly helpful tool for organizing and streamlining work processes.

What do you dislike most about this product?

Limited advanced features: While Trello is known for its simplicity and ease of use, some users may find it lacking in advanced project management features such as Gantt charts and resource allocation. Search limitations: The search function in Trello can be limited, making it difficult to find specific cards or information in large projects. Lack of real-time collaboration: Trello does not currently have in-app real-time collaboration, making it less suitable for highly collaborative projects where real-time feedback is needed. Limited reporting and analytics: While Trello provides basic tracking and reporting, it may not have the same le

What recommendations would you give to someone considering this product?

Evaluate your needs: Determine what features are important to your work process and ensure that Trello can meet those needs. Try the free version: Trello offers a free version that you can use to test the tool and see if it is a good fit for your needs before committing to a paid plan. Consider integration with other tools: Trello integrates with a variety of other tools and platforms, so consider how it will fit into your existing workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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