Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

550 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Mitchel C.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, not as robust as other products.

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello is one of the easiest products to use. Incredibly intuitive and doesn't require much customization out of the box.

What is your favorite aspect of this product?

Everything is quick to stand up nice without much implementation help.

What do you dislike most about this product?

There aren't as many features and capabilities as competitors.

What recommendations would you give to someone considering this product?

Cost-effective and easy to use. I appreciate this for basic task management but would appreciate something more robust for project management.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Dana B.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent, adaptable system for managing projects.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Very adaptable, you may make your own boards, backdrops, etc., from scratch, or start with a premade design that fits your workflow. It may be used in a variety of contexts and is simple to operate. It's proven invaluable for me as a tool for remote work and for establishing projects with others.

What is your favorite aspect of this product?

The finest features of the Trello app are those that allow me to better manage my time and stay on top of my projects. With its aid, I am better able to keep track of things and get more done. It is a fantastic resource that aids with my time management and future preparations. It helps me make lists of things to do and arrange them in order of priority. One of its many benefits is that it facilitates my work with others. It works wonderfully for keeping tabs on dates and events.

What do you dislike most about this product?

Having a way to quickly and readily identify activities using some kind of identifier may be a useful enhancement. That shouldn't be the norm, but when combined with a code repository, it becomes highly useful for a wide range of coding-related undertakings (ex. GitHub). Perhaps making the id visible in a separate window could be useful for such endeavors.

What recommendations would you give to someone considering this product?

Setup and use are both a breeze. All employees are required to download and run it on their computers. Our numerous new initiatives, organized by group and by division, are producing excellent results. It's simple and basic, and the color picker is top-notch. The use of Trello for managing projects is fantastic. We'll stick with Office 365 since it's what we're used to, but Office 365 Pro Plus is a huge improvement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arun Kumar J.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Useful for leads & managers to monitor team tasks

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The UI is very interactive and modern and self serve.

What is your favorite aspect of this product?

The ease to use.

What do you dislike most about this product?

Not dislike but I think there are other products in the market doing good in terms of features and reputations

What recommendations would you give to someone considering this product?

Go for it, its useful

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Mitchel C.

Easy to use, not as robust as other products.

Likeliness to Recommend

Pros

Dana B.

Excellent, adaptable system for managing projects.

Likeliness to Recommend

Pros

Arun Kumar J.

Useful for leads & managers to monitor team tasks

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support