Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Maurice H.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy to implement and highly productive!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is often compared to Airtable. And even though they seem to have similar features, I use them for different tasks. By using Trello to collect my projects and attach important documents/links to any cards, it makes it a bit more functional as a planner. The ease of use makes it valuable software for clients if they need to track the current state of their projects and any changes that are made. Also, the integration with the calendar is valuable, especially for the possibility to set reminders and daily tasks.

What is your favorite aspect of this product?

The ease of use and the Kanban style layout of the boards. Creating new boards for new projects makes it easy to keep track of all projects and documents needed.

What do you dislike most about this product?

Nothing much. It is very complete as it is.

What recommendations would you give to someone considering this product?

Because Trello offers a free version, there is no real reason not to try it out for a month. It helps you to track your projects and content in a very visual way.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Daniel R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

"Good starting

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Very simple to use, simple UI and UX. Great free tier, good for SMB's and for small startups. Good for independent contractors too.

What is your favorite aspect of this product?

Easy to create tasks, and clear goals and goal setting through lists, and basic integrations including slack, etc.

What do you dislike most about this product?

Not a lot of features, some competitors have significantly more features that include all of trellos functionality.

What recommendations would you give to someone considering this product?

Trello is a solid first management tool for independent work, try it out in your daily life first, see if it's powerful enough to accommodate those needs, and then test on your business, see if a more niche solution might be a better fit.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Danny J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

the perfect tool for project organization

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

What sets Trello apart from other project management tools is that its user interface is one of the most intuitive and easy to use that I know of, which makes it easy to manage complex projects on a single board.

What is your favorite aspect of this product?

how easy it is to quickly visualize the progress of a project. drag and drop, I can easily move tasks between different lists and assign them to team members, helps me stay organized and make sure everyone is on the same page, promotes and facilitates teamwork, is able to track accurate project reports and provides useful reports.

What do you dislike most about this product?

it's a little hard to find certain functions. Although the interface is easy to use, it can take a while to get used to all the features and settings it offers.

What recommendations would you give to someone considering this product?

If you are looking for a project management tool that is easy to use and allows you to quickly visualize the progress of your projects, then Trello is a great option.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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