Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

550 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Ben W.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Slow, steady development and dependable execution

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

I considered shiny alternatives several times from smaller developers that offered new or exciting features, but I found the dependable execution at Trello to generally triumph

What is your favorite aspect of this product?

Trello has a track record of solid execution and has developed as a platform for third-party developers to add customizable features, which in many cases is able to fill in gaps that the Trello product team has not yet addressed directly

What do you dislike most about this product?

Trello started as a Kanban board, and it did that very well. The industry morphed and began to demand more, and Trello was slow to respond. Ultimately, it feels like they hid any other views for interacting with data behind the paywall

What recommendations would you give to someone considering this product?

Start simple and begin using it. I iterated many times over the years, tweaking aspects of my workflow and adding more features. With patience, Trello can be extremely useful

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Cons

Commodity Features
Less Efficient Service
Leverages Incumbent Status

Robert P.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Good project management tool, but has limitations

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

I think the way that you can move around cards to show clear ownership is nice. Being completely honest, I don't have a lot of experiences using other tools to compare it to!

What is your favorite aspect of this product?

The symbols showing hierarchy for sure. Like, the lieutenant symbol next to admins is very cool! And the ease of adding members, promoting, and managing who's connected is pretty unique in my experience.

What do you dislike most about this product?

Hmmmm, I don't really have a lot to say on this topic. My team doesn't really use this tool that often so it's really hard to say. We were using it at one point because one member of our team really like using it, but after they left, we kind of just went our own way.

What recommendations would you give to someone considering this product?

I think this product fits a certain personality of a team. If your team requires organization and official to-do lists, then I would recommend this tool! Otherwise, more casual approaches to project and task management may be better.

Pros

Enables Productivity
Saves Time
Reliable
Performance Enhancing

Lisa S.

Role: Consultant
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

It's ok. Not relevant in my role.

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

The background customization is insane,

What is your favorite aspect of this product?

Drag and drop features.

What do you dislike most about this product?

Organization. Visually looks overwhelming and busy, especially when whoever made the board pics a busy background -- sometimes chaotic.

What recommendations would you give to someone considering this product?

Explore other tools and compare the pros and cons for your specific needs.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Ben W.

Slow, steady development and dependable execution

Likeliness to Recommend

Pros

Cons

Robert P.

Good project management tool, but has limitations

Likeliness to Recommend

Pros

Lisa S.

It's ok. Not relevant in my role.

Likeliness to Recommend

Pros

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1
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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support