Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

ABDUL LATHIFF M.

Role: Public Sector
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Amazing and Marvellous

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Uniqness and ease of use

What is your favorite aspect of this product?

Simple and unique

What do you dislike most about this product?

Rate of cost

What recommendations would you give to someone considering this product?

Unique and amaze

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Susan C.

Role: Industry Specific Role
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

One of the best task management tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello pricing structure is suitable for businesses of all sizes. It is easy to use and organize tasks.

What is your favorite aspect of this product?

It offers reliable planning ecosystem that is easy to create and track tasks from each stage to full implementation. It is highly flexible with non technical user features that reliable for on boarding teams.

What do you dislike most about this product?

I have not identified any case of poor performance since I started working with Trello.

What recommendations would you give to someone considering this product?

Tracking tasks with Trello has ever been awesome with intuitive user interface. Trello has best version that has really overwhelmed our user cases.

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Effective Service

Vinod P.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

Simple & flexible, ideal for smaller teams

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is really easy to use and it has very minimum learning curve so it is very intuitive for users to get started even if they non technical background. Trello offers variety of integrations called Power-ups which basically makes it more flexible and also all the major tools integratiio is available in Trello as Power-ups. This also makes it highly customizable based on the team needs.

What is your favorite aspect of this product?

My favorite and most used feature of Trello is Kanban board. Here they provide cards denoting tasks and it is really easy and intuitive to just drag and drop to the required state. This is also gives a great view of current state of the entire project as a whole. Also integration with the organizational communication tools like slack or Microsoft teams makes Trello much easier to work with.

What do you dislike most about this product?

While it has all the features a smaller team or individual needs, it gets messy as team grows. It is cluttered to work on Trello when team size is larger. Also for complex project features are limited and you have subscribe to paid version as Power ups in Trello also have limitations.

What recommendations would you give to someone considering this product?

I would recommend Trello if you are part of smaller teams or working individually as it is easier to work on Trello. While you can make it work for larger teams but the it takes more time for housekeeping. Trello lacks advanced features such as Gantt chars or time tracking or dependency management so if your team needs then go for other tools. Although you can integrate these using Power ups but they still have some limitations. In short go for it if it is needed for smaller teams.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

ABDUL LATHIFF M.

Amazing and Marvellous

Likeliness to Recommend

Pros

Susan C.

One of the best task management tool

Likeliness to Recommend

Pros

Vinod P.

Simple & flexible, ideal for smaller teams

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support