Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Karan M.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy, versatile, effective for project management.

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello's straightforward, user-friendly, and very visual method of managing tasks and projects makes it different from other products of the same category. Trello does not fall into traditional tools; rather it employs a card-based approach with the Kanban that enables the user to set tasks in boards, lists, and cards in a drag-and-drop manner. This makes it easy to visualize the organization and quickly check task progress.

What is your favorite aspect of this product?

Because of the simple drag-and-drop feature, organizing tasks is effortless while using Trello. I enjoy the fact that it is fully customizable – users can define boards, lists, and cards to match any workflow. This makes it great for individual and team use since it effectively collaborates across many other tools and allows users to work on projects in real-time.

What do you dislike most about this product?

Although Trello is very easy to use, this can be an issue with managing intricate projects due to its absence of tracking features and built-in reporting. Moreover, there is also an absence of advanced reporting – and time-tracking features – which can greatly assist in the management of projects. Finally, the free version is also restrictive in some areas. For example, it limits power-ups, and storage space, and can be detrimental to productivity for bigger teams.

What recommendations would you give to someone considering this product?

Trello is a perfect task organization tool for small and medium-sized teams and projects. Nevertheless, if you require advanced functionalities such as specific time tracking or intensive reporting, power-up integration or moving to a paid package might be the right solution. Don’t forget to use the free version to determine if it will fit your work needs.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Sagar A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

A Versatile Tool for Customizing Projects and Task

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

This app is amazing for tailoring templates to fit the unique requirements of any project. The sheet presentation feature stands out for helping to visualize tasks more clearly, and the option for remote collaboration with team members is an amazing feature.

What is your favorite aspect of this product?

Trello is great at delivering clear notifications that assist in managing deadlines and monitoring task progress. Its outstanding integration with various extensions further boosts its capabilities, making it a flexible and effective tool for project management.

What do you dislike most about this product?

For smaller projects Trello works well enough. However, it gets more difficult to handle when you're working on complex projects or large files.

What recommendations would you give to someone considering this product?

The user-friendly interface makes it easy to onboard new projects and teams. Trello’s intuitive design provides a smooth learning experience, making it a great option for teams of any size.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek P.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Must have productivity tool for an organisation

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Simplicity & ease of use, support of wide range of use-cases.

What is your favorite aspect of this product?

Ease of use, collaboration & communication.

What do you dislike most about this product?

Lack deeper level of analysis, mobile app also not upto the level.

What recommendations would you give to someone considering this product?

Must try for at least a month, worth it.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Generous

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Karan M.

Easy, versatile, effective for project management.

Likeliness to Recommend

Pros

Sagar A.

A Versatile Tool for Customizing Projects and Task

Likeliness to Recommend

Pros

Abhishek P.

Must have productivity tool for an organisation

Likeliness to Recommend

Pros

Cons

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support