Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Michelle O.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great for task management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

You can move issues from one board to another and it will copy everything making work simple

What is your favorite aspect of this product?

The fact that i can move a ticket to a different trello board instead of starting afresh with a new ticket

What do you dislike most about this product?

The dashboard is usually too busy and its not intuitive you have to learn how to use it

What recommendations would you give to someone considering this product?

The UI could be better theres a lot happening on the dashboard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tony G.

  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Drag and drop capabilities

What is your favorite aspect of this product?

Simple clear layout and easy use

What do you dislike most about this product?

Lack of advanced features

What recommendations would you give to someone considering this product?

It's highly customisable so creating a guidebook for users would be ideal

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Effective Service
  • Wastes Time
  • Less Inspiring

Lana M.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Useful, Versatile Project Management Platform

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

This is the first project management software platform I've used, to be honest, so I don't know if it is that different from other platforms. However, in my experience with Trello, it's really helped my team stay on task with projects that have lots of moving parts and players doing different things asynchronously. My team leader also adapted it to be a hub for individual contributors to pick and choose the projects they'd like to be involved with, so that was a clever way to utilize Trello beyond ordinary project management.

What is your favorite aspect of this product?

My favorite aspect of Trello is the ability to see what everyone else is doing, all in one place.

What do you dislike most about this product?

It's reasonably intuitive, but it does take some getting used to--it's rather complex, so you have to learn its own rules for how it likes to do things.

What recommendations would you give to someone considering this product?

Give it a try--it's very valuable for freeing up the time of employees and getting projects delivered on time.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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