Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Madison C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Best project management tool to collaborate.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Highly customizable with power-ups that extend functionality and integrate with other tools.

What is your favorite aspect of this product?

The ability to collaborate with others in real-time and the visual overview of tasks and projects.

What do you dislike most about this product?

Large boards can become overwhelming, and it can be challenging to manage dependencies between tasks.

What recommendations would you give to someone considering this product?

Ideal for visual project management and team collaboration, but consider using it with other tools for complex projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephen M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Cards, Boards, and Big Ideas.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

What makes Trello truly shine are the power-ups. The calendar power-up, for instance, is essential for visualizing campaign schedules, while the integration with Slack keeps everyone on the same page without having to switch tools constantly. The ability to attach files directly from Dropbox also makes it incredibly convenient.

What is your favorite aspect of this product?

One of our favorite setups is using Trello to map out multi-channel campaigns. Each card represents a task—writing blog posts, designing social media graphics, scheduling ads—and we track progress by moving them across columns like “To Do,” “In Progress,” and “Done.” It’s satisfying to see the cards move, almost like watching your work come to life.

What do you dislike most about this product?

Trello can feel a bit limited for more complex projects.

What recommendations would you give to someone considering this product?

Trello has made our project planning both fun and effective. It’s not just a task tracker—it’s a platform that helps us collaborate better and stay aligned on goals. Clients also love the transparency when we share boards with them to track progress.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Alex W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Reduces human error and promotes productivity

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The project management tool that our organization prefers is Trello, due to its adaptability and ease of use, its intuitive drag-and-drop functionality makes it an excellent choice for implementing a kanban board system, this platform is ideal for team collaboration, as it allows members to quickly access data, updates and all information related to the progress of tasks. Trello stands out for its simple interface, which includes features such as lists, boards and cards, making it easy to organize projects visually, this structure allows teams to manage their tasks in a clear and effective way, promoting fluid communication.

What is your favorite aspect of this product?

The tool allows tasks to be organized effectively, offering the option to create lists that facilitate task management, with a simple drag-and-drop system, users can move tasks between different states, which simplifies progress tracking, and also the availability of add-ons greatly enriches its functionalities, allowing users to customize the tool to meet almost any specific need, automation bots are another outstanding feature, as they allow repetitive or predefined tasks to be performed automatically, this not only saves time, but also reduces the possibility of human error, making the work process more efficient and fluid, and together.

What do you dislike most about this product?

Understanding how automation bots work can be a considerable challenge, as they often require coding knowledge for configuration and effective use, email notifications can be more concise, which could make it difficult to obtain detailed information in some cases. Another aspect to consider is the limited levels of task hierarchy, which can restrict the way tasks are organized and managed within the platform, this can be a drawback for teams that need a more complex structure for their projects, also, there are limitations in the configuration of reports and privacy, which can affect the ability to customize reports and protect information.

What recommendations would you give to someone considering this product?

For users who are just starting out, they should take a moment to understand the program to get the most out of the ability to add files, checklists and automations, as it contributes to its functionality, allowing users to optimize their workflow and increase productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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