Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Priya J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Trello is a widely-used project management tool.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

User-Friendly Interface: Trello's intuitive and visually appealing interface is one of its strongest features. Users can quickly understand how it works, which minimizes the learning curve and fosters rapid adoption among team members.

What is your favorite aspect of this product?

Kanban-Style Boards: Trello's Kanban boards provide a clear and straightforward way to manage tasks. The ability to drag and drop cards across columns makes it easy to visualize the workflow and track progress.

What do you dislike most about this product?

Task Dependencies: Trello does not offer native task dependency management, which can be a significant drawback for teams working on projects with interrelated tasks. This necessitates the use of third-party extensions or workarounds.

What recommendations would you give to someone considering this product?

Trello is an excellent choice for individuals, small teams, and those who prefer a simplified approach to project management. Its user-friendly interface, Kanban boards, and customization options make it an effective tool for managing tasks and projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

fantastic product

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Kanban-Based System: Trello uses a Kanban board format to visualize tasks and projects, allowing users to organize work into cards and columns. This visual approach provides a clear, intuitive way to manage tasks and workflows. Card-Based Flexibility: Trello's cards are highly customizable. Users can add descriptions, attachments, due dates, labels, checklists, comments, and more to each card, making it suitable for various use cases and types of work. Drag-and-Drop Functionality: Trello's simple drag-and-drop interface makes it easy for users to move cards between columns, update their status, and change priorities.

What is your favorite aspect of this product?

Kanban Board Visuals: Trello's Kanban board approach provides a clear and intuitive way to organize tasks and projects. Users can easily see the status of work items at a glance and understand the flow of tasks. Customizable Cards: Trello cards are highly customizable, allowing users to add descriptions, attachments, due dates, labels, checklists, comments, and more. This flexibility makes it suitable for a wide range of use cases. Drag-and-Drop Interface: Trello's drag-and-drop functionality simplifies the process of moving cards between columns, updating task statuses, and reordering priorities.

What do you dislike most about this product?

anban Board Visuals: Trello's Kanban board approach provides a clear and intuitive way to organize tasks and projects. Users can easily see the status of work items at a glance and understand the flow of tasks. Customizable Cards: Trello cards are highly customizable, allowing users to add descriptions, attachments, due dates, labels, checklists, comments, and more. This flexibility makes it suitable for a wide range of use cases. Drag-and-Drop Interface: Trello's drag-and-drop functionality simplifies the process of moving cards between columns, updating task statuses, and reordering priorities.

What recommendations would you give to someone considering this product?

Clearly Define Your Needs: Start by clearly defining your project management or task organization needs. Consider the size and complexity of your projects, your team's preferences, and your specific goals. Customize Your Workflow: Take advantage of Trello's customization features to tailor your boards and cards to match your workflow and processes. This will help you make the most of the platform's flexibility. Leverage Templates: Explore Trello's pre-built templates and use them as starting points for your boards. Templates can save time and provide best practices for different use cases.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Courtney K.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product, Easy to Use!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is an excellent platform for collaboratively managing lists of tasks. In our company, we harnessed its capabilities to effectively depict project statuses. We organized distinct lists for various project stages, and as projects advanced, we simply moved their names to the appropriate list. Trello's intuitive sharing features facilitate seamless collaboration, whether for team projects or for personal use, like crafting handy to-do lists or bucket lists on your mobile device.

What is your favorite aspect of this product?

One of the aspects I truly appreciate about this platform is its seamless collaboration capabilities, allowing multiple individuals to work together effectively. Moreover, the convenience of accessing all your content from your phone is a definite plus. With the flexibility to create both private boards for personal use and shared boards, you can tailor your experience. Shareable boards enable others to view all the lists you've included, making it a versatile and adaptable tool for various purposes.

What do you dislike most about this product?

There isn't anything that I found that I don't like about the product. Maybe being able to customize the widgets on the iPhone so you can change the color.

What recommendations would you give to someone considering this product?

I would recommend getting everyone on board with the product if your going to implement it in your organization. Its going to benefit the company way more if people are actually collaborating on it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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