Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

550 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Mayank K.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Fanatstic Product for individual teams

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Its a lightweight and very simple project Can assign tasks and labels them with timeline in less than 2 seconds Lots of free templated provided by community to use , such as we are using SRE template for our project

What is your favorite aspect of this product?

Lightweight and so easy to implement Roadmap creation is so simple

What do you dislike most about this product?

Auto grouping based on the feature , have to do it manually

What recommendations would you give to someone considering this product?

Good to go inside a team

Pros

Over Delivered
Continually Improving Product
Transparent
Helps Innovate

Cons

Commodity Features

Charul G.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Complete package for task and Project Management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The simple Drag and drop functionality and intuitive User Interface are some of the things that differentiates Trello from other competitors. It has lots of functionalities and features when compared to other task management and Project management competitors. The workflow automation and custom workflow with some of the integrated software's inside is something that is unique to Trello and works flawlessly.

What is your favorite aspect of this product?

I absolutely love its drag and drop functionality as it is so easy to use and is clear distinctive features that a lot of competitor lacks. You can assign, complete or update your task status quickly by dragging it which is so much better than opening the task and changing its status manually from inside it every time. I love how easy it is to label task cards and leaving comments by tagging people in the task itself so that the task important details are clearly defined as well as it allows the tagged person to easily access it and not miss the comments. Its User Interface is also very smooth and very beginner friendly.

What do you dislike most about this product?

Although the tagging people in the comments is a great function but it also allows it to send endless notifications for a project that you have been assigned, every time anyone makes a change in it, and it just becomes sometimes very difficult to differentiate important changes from not so important ones. It should also allow for a restricted access to some users although they are not in the same task it allows them to move cards and it's just a hassle. When there are lots of task on a board, it sometimes gets stuck while you are navigating through them which can also be improved.

What recommendations would you give to someone considering this product?

In terms of functionality and breadth of features, there is no competitor to Trello, and it helps you in things that you would feel is very essential to your business. I would recommend using the free version if you are a small business and then upscale as required but would highly recommend it to teams of all sizes.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Facile à utiliser et pas cher

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Mayank K.

Fanatstic Product for individual teams

Likeliness to Recommend

Pros

Cons

Charul G.

Complete package for task and Project Management.

Likeliness to Recommend

Pros

Facile à utiliser et pas cher

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support