Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
91%
Conflict Resolution:
94%
Strategy & Innovation:
91%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

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1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 87

List Tasks

89

Task Assignment

89

Task Categorization

88

Task Status

87

Drag and Drop Prioritization

87

Task Prioritization

87

Shared Task List

86

Due Dates

86

Add Notes

85

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Quality of Features

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Pierce H.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Visual Collaboration with Automation Potential.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The most impressive thing about Trello is that it is very visually-rich and easy to use Kanban style interface. It’s a drag-and-drop system combined with a card system that’s super easy for even someone new to project management to organise and assign tasks. This simplicity means that teams can be onboarded to Trello and begin working in the environment with little training, so it’s an excellent tool for small-to-medium-sized teams or organizations if you are new to project management tools.

What is your favorite aspect of this product?

My personal favorite part of Trello is its Butler automation. Butler lets you design rules, buttons, and commands to eliminate the duplication of work and optimize processes. You can, for instance, set rules that switch cards around based on due dates, allocate teams to cards when they’re placed on specific lists, or set up recurring tasks for recurring team activities. This advanced automation tool saves you time, minimizes human mistakes and frees up team members to do more important things.

What do you dislike most about this product?

I don’t like how Trello has only partial project management feature when you’re working on multiple large projects at once. The board view is great for single projects, but it isn’t as easy to visualize everything going on in the company, where everything is and what resources are used. This constraint can hinder managers in planning work priorities and distributing resources amongst multiple teams or departments.

What recommendations would you give to someone considering this product?

I suggest if you’re thinking about Trello, I recommend you get started with the free version to get an idea of how the app works in its foundation and see if it fits into your team’s workflow. Create a test project board and have team members work together, experimenting with lists and card placement. This hands-on approach will make it clearer what you can and can’t do with Trello based on your unique circumstances, before signing up for a paid plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prem V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

best tool for project management

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It allows users to design their own organizational system.

What is your favorite aspect of this product?

It minimize the need for multiple click and new windows.

What do you dislike most about this product?

It becomes hard for dealing with large numbers of tasks.

What recommendations would you give to someone considering this product?

it's recommended for visual tools to manage tasks and project.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Altruistic

Ganesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Simple, Effective, and Great for Task Management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello stands out with its simple, visual task management system, making it easy to use and highly customizable with integrations and Power-Ups. Its flexibility and user-friendly interface set it apart from more complex tools.

What is your favorite aspect of this product?

My favorite aspect of Trello is its simplicity and visual layout, which makes it easy to organize tasks and projects without feeling overwhelmed by too many features.

What do you dislike most about this product?

What I dislike most about Trello is its limited advanced features in the free version, which can be restrictive for larger teams or more complex projects.

What recommendations would you give to someone considering this product?

I recommend starting with the free version to get a feel for how Trello works and exploring its integrations to enhance functionality. For teams, consider the paid plans if you need more advanced features like automation and unlimited integrations.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

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