Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Noemi B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Competitors do it better nowadays

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Unfortunately, other companies started to compete on a high level with Trello, especially when it comes to accommodating Scrum ceremonies and routines. I am glad we switched to Shortcut for that, it has a much more breath of features to manage a scrum team than Trello, which looks way more general in comparison.

What is your favorite aspect of this product?

It is quite intuitive for his basic and clean design - if there is no need to go very granular into task managing, Trello still does a good job.

What do you dislike most about this product?

It feels like it didn't evolve much over the years. Mobile version of the software is difficult,

What recommendations would you give to someone considering this product?

Trello is still a great product for task management, If you wish to have a basic tool, this is your way to go. If your team is implementing scrum at a higher level, prefer other tools like Shortcut.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Commodity Features

Joshua E.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Quite simplified for project management!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Not sure, but it's not complicated and quite easy to understand at first try. There is no learning curve

What is your favorite aspect of this product?

It's kanban board, a great feature.

What do you dislike most about this product?

Nothing so far!

What recommendations would you give to someone considering this product?

It's an amazing product, low cost and easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Fahad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great for lesser complex projects

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Extremely intuitive and simple tool

What is your favorite aspect of this product?

Simplicity, loading speed

What do you dislike most about this product?

Inability to tackle the complex projects when it comes to workflow automation

What recommendations would you give to someone considering this product?

Do not hesitate to use Trello for less complex projects

Pros

  • Efficient Service
  • Respectful
  • Enables Productivity
  • Caring

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