Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

627 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 91%
Conflict Resolution:: 94%
Strategy & Innovation:: 91%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Shared Task List

Due Dates

Add Notes

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

PETER O.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Fantastic online workspace

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a great workspace

What is your favorite aspect of this product?

The organization of the features

What do you dislike most about this product?

None for now

What recommendations would you give to someone considering this product?

I recommend that trello saves more time than others

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Daniel E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A Simple Yet Influential Task Management Tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is well known for its understandable features that provide an easy layout for task management. Its low learning curve makes it a perfect choice for larger organizations. Its availability on cross platforms makes easy management of tasks from anywhere. It's a desktop version that offers well-designed features for proper functionality.

What is your favorite aspect of this product?

It's a versatile software that requires no technical knowledge for its usage which makes its usage easier without any complexity. It is easily accessible software that is mobile-friendly and works remotely without affecting the workflow. This feature makes it an on-the-go option to work with without any complications. It centralizes the system in one place and keeps the teams connected by maintaining collaboration.

What do you dislike most about this product?

It lacks in-depth and analytical features, especially for the teams who need more detailed projects at that time it feels more limited and requires more tools for further advanced work. It depends more on the third party for the project management.

What recommendations would you give to someone considering this product?

One must go with a simple board, especially for newcomers to get more familiar with the tools first. For more complex projects, the integration of other tools can be done with Trello. It is an on-the-go option to stay connected with your tasks and projects even if you are away from your work point.

Pros

Reliable
Trustworthy
Unique Features
Effective Service

Oluwatobi A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Good product, helps me every time.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello's simplistic user interface that uses the kanban style.

What is your favorite aspect of this product?

Drag and drop tasks features.

What do you dislike most about this product?

Low learning curve

What recommendations would you give to someone considering this product?

Go for it!!!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

PETER O.

Fantastic online workspace

Likeliness to Recommend

Pros

Daniel E.

A Simple Yet Influential Task Management Tool

Likeliness to Recommend

Pros

Oluwatobi A.

Good product, helps me every time.

Likeliness to Recommend

Pros

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1
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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Shared Task List

Due Dates

Add Notes

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support