Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Task Status

88

Drag and Drop Prioritization

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Nancy M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Amazing product!

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello has been an amazingly huge help, as far as organizing tasks goes! It is simple to use and I am able to share tasks/notes with fellow employees. It even clearly shows how far we have all progressed in accomplishing those tasks/notes. What a great product!

What is your favorite aspect of this product?

My favorite aspect of Trello is how easy it is to see where the tasks/notes are in progress. I am able to see what is happening, to follow what is going on with each employee and each project.

What do you dislike most about this product?

My only complaint is that sometimes it starts to look a little cluttered.

What recommendations would you give to someone considering this product?

A huge time saver and organization helper!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amanda S.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

I always carry Trello with me.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello makes the difference compared to other software due to the wide variety of features offered at a price so affordable for business scale in addition to offering a free version very effective. is a tool recognized worldwide also stands out for the reliability it offers to users. Trello innovates continuously and I love that.

What is your favorite aspect of this product?

One of the things I like best about Trello is the way I can sort and classify my activities, projects and tasks in a dynamic, colorful and feature-rich user interface. Using Trello is very easy, I think we all can do it, you don't have to be an expert in technology, besides it is available for cell phones and that makes it more appealing, being able to collaborate and take your work activities anywhere and access your groups at any time is very favorable, leading a project with Trello is a wonder.

What do you dislike most about this product?

There is really nothing that is bad enough for me to dislike, I consider myself satisfied with this software.

What recommendations would you give to someone considering this product?

If you are considering using this product, you are going in a very good direction. I personally think there are no other task management software products that are as effective and secure as Trello.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Most convenient with project management

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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