Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Carla B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Great project manager.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

1. The user interface 2. Boards and cards as the basis of its structure and functionality 3. Drag and drop to indicate the process of each task 4. Various complements 5. Power ups

What is your favorite aspect of this product?

Its price and affordability Lots of beneficial content on the internet on how to use it The active community The mobile application as functional as using Trello from the computer Fast and efficient collaborative work

What do you dislike most about this product?

Notifications are a little slow to arrive They also need to be clearer about what kind of add-ons Trello comes with in its versions (free and paid)

What recommendations would you give to someone considering this product?

Trello has a lot to offer for all types of users, it fits perfectly to the activities they perform every day, from personal tasks to business work.

Pros

  • Trustworthy
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Faby M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Number one in task management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Other task and project software is more limited and more expensive, Trello has the advantage of being easy to use as well as affordable for everyone.

What is your favorite aspect of this product?

As an administrator/manager I must always have order in my daily tasks in addition to keeping track of the activities I assign to my work group, with Trello I can remotely access all these pending and make sure everything is going smoothly. I love the mobile version, some apps are less favorable on the cell phone but Trello is great.

What do you dislike most about this product?

Trello works perfectly. Only sometimes it presents problems of slowness to attach something in the cards.

What recommendations would you give to someone considering this product?

Try it, and compare. I stayed with Trello and hope to continue using this software for a long time to come. I hope my experience will help you make a decision.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Carlos M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Good price and good service.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is the most complete due to the tools for team collaboration that it has, creating groups is very easy and we can all comment, edit and when I lead an activity I can monitor its process and changes in real time, it is very useful and it would not be the same to work remotely without this software.

What is your favorite aspect of this product?

My favorite aspect is that I can enter Trello with any device and also from the comfort of my cell phone, so it is very practical to be aware of projects and tasks, also has good prices so it becomes affordable for everyone, you can even use it for free.

What do you dislike most about this product?

It is very good in several aspects but a bit messy, so it needs to improve the structure of its tools and interface.

What recommendations would you give to someone considering this product?

It is a good decision, I have been using Trello for a little over three years and it has been a productive, effective and above all safe experience for my work tasks. Try it out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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