Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

89

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Carlos M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Good price and good service.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is the most complete due to the tools for team collaboration that it has, creating groups is very easy and we can all comment, edit and when I lead an activity I can monitor its process and changes in real time, it is very useful and it would not be the same to work remotely without this software.

What is your favorite aspect of this product?

My favorite aspect is that I can enter Trello with any device and also from the comfort of my cell phone, so it is very practical to be aware of projects and tasks, also has good prices so it becomes affordable for everyone, you can even use it for free.

What do you dislike most about this product?

It is very good in several aspects but a bit messy, so it needs to improve the structure of its tools and interface.

What recommendations would you give to someone considering this product?

It is a good decision, I have been using Trello for a little over three years and it has been a productive, effective and above all safe experience for my work tasks. Try it out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roy E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Organized work!

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello differs from other products by its ready-made colored labels and cards, it is visually attractive due to its colors and the simplicity of its interface, it has a calendar, trello offers various tool functions and its registration is easy and immediate.

What is your favorite aspect of this product?

My favorite aspect of Trello is that it is beneficial and helps me to work in an organized and productive way with my work team, prioritizing our projects, increasing the work flow, keeping us up to date, following every step of the activities done or pending to be done, It allows you to attach files, tasks, notes, links to important information and anything that comes to mind, going from ideas to actions.

What do you dislike most about this product?

So far I have no dislike of this excellent virtual board, the time that I have used it has worked perfectly for me and I consider it to be one of the best project organizers, it adapts to the needs of its users and offers more than usual. we need, the results it has given me have been fascinating.

What recommendations would you give to someone considering this product?

Trello does not present difficulties at the time of configuration since it is an extremely simple and understandable product at just a glance, it offers fantastic tools to achieve the success of a practical use. It meets the particular needs of teams and you can collaborate from anywhere and any device is great, and best of all, easy to use, which is why and more I recommend it.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Alexander C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Super easy to use, accessible for all

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Very easy drag and drop interface. Ability to customise and get organised with ease.

What is your favorite aspect of this product?

Easy to bring on other team members as it's so user friendly that training isn't required. Very visual

What do you dislike most about this product?

I like to clear to-do lists as I work through them, so wish there was a list that I could drag items into that would clear at the end of each day into an archive (automatically). Love some of the butler features, but wish they were available in the free version. I can't get notifications to send to my email so it's not very helpful to have deadlines unless I'm actively checking every card every day to see what I need to be aware of.

What recommendations would you give to someone considering this product?

Consider getting a premium version as the upgrades are worth it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Appreciates Incumbent Status

Cons

  • Charges for Enhancements

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