Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Erick C.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Basic but reliable

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is really well built. Easy to start, to maintain and to share with your peers - event with those not familiarized with the software.

What is your favorite aspect of this product?

It's light weight, really intuitive and has a clean interface, seamless to use.

What do you dislike most about this product?

Trello is so clean and light that turns out it add little value. Today, using Basecamp, which is mostly the opposite of Trello, I can see how simple Trello is for more complex projects.

What recommendations would you give to someone considering this product?

Trello, in my experience, is designed for less complex uses. For more complicated purpose or if you need to automate some tasks, try its competitors firsts. For free users, Trello is the probably one of the best options.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features

Angus J.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Fundamental to our company, it is the one.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

At this time our main platform for project management, since we found it we do not want to get rid of it, it allowed us to meet all the requirements we had, such as being able to monitor in real time, manage our projects and plan the necessary tasks. Its various functions make you want to have it working in the organization, it is excellent how you can work with it.

What is your favorite aspect of this product?

Good resources that favor good project management. We had a very simple implementation process and with an ease to address all its features. We have a much more productive system since this platform came into our lives.

What do you dislike most about this product?

In short, I have nothing negative to say about this tool, it is everything we were needing, what we required and now that we are using it we do not want to stop doing it.

What recommendations would you give to someone considering this product?

With it we can perform functions such as tracking and planning of company activities. Project and process management. This intuitive system that offers professional services is one of the best on the market. I love how I can use it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rebekah L.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy, customizable for our entire team!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Having the ability to create boards and tasks for each project makes it easy for our entire team to see the progress of each project and know what your tasks are in order to complete the project on time!

What is your favorite aspect of this product?

Being able to attach documents, pdf's and images is so helpful especially since we are all remote employees!

What do you dislike most about this product?

It would be great to have a report to show all archived lists and be able to filter by date.

What recommendations would you give to someone considering this product?

I would recommend this to anyone especially if they have remote employees. Give you peace of mind that you are staying on top of your projects and they are getting completed!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Erick C.

Basic but reliable

Likeliness to Recommend

Pros

Cons

Angus J.

Fundamental to our company, it is the one.

Likeliness to Recommend

Pros

Rebekah L.

Easy, customizable for our entire team!

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support