Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

555 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Yker V.

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

The best way to implement Kanban boards for PM!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's very intuitive and easy to integrate with other business tools like Google Workplace, Dropbox, and MS Office. It enables collaboration and task management smoothly during projects.

What is your favorite aspect of this product?

It's very intuitive and helpful to implement Kanban boards. It has helped me in the past to develop an agile mindset with different clients as well.

What do you dislike most about this product?

It doesn't stop users from making silly mistakes. Although it's great for collaboration, it could offer a certain degree of control.

What recommendations would you give to someone considering this product?

Don't put the cart before the horses. Trello is a great way to implement Kanban boards and agile project management, but won't replace sound training in Agile Frameworks and the appropriate mindset.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pavel S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Fantastic task management board!

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

This is the first task management product I have experience with and I am extremely satisfied.

What is your favorite aspect of this product?

You have plain visibility across all tasks from web and mobile apps.

What do you dislike most about this product?

I really enjoy all its features.

What recommendations would you give to someone considering this product?

We use Trello as "Personal Development Board" for our employees, and it is really inspiring. Easy to use, access and manage permissions, All folks are always up to date with their tasks. Highly recommend it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Gabriel G.

Role: Sales Marketing
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Great for task management with a large team!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's a great task management system that uses the kanban approach, that's very unique and I believe they were the first to implement this method.

What is your favorite aspect of this product?

The way I can easily see everything on one screen and how easy I can move one task or project to another.

What do you dislike most about this product?

Sometimes it can be overwhelming once you enter into the cards.

What recommendations would you give to someone considering this product?

Take your time to learn and read about the kanban method before switching to Trello, if you're used to other project management systems, this might not be for you.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Yker V.

The best way to implement Kanban boards for PM!

Likeliness to Recommend

Pros

Pavel S.

Fantastic task management board!

Likeliness to Recommend

Pros

Gabriel G.

Great for task management with a large team!

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support