Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Basic but reliable

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is really well built. Easy to start, to maintain and to share with your peers - event with those not familiarized with the software.

What is your favorite aspect of this product?

It's light weight, really intuitive and has a clean interface, seamless to use.

What do you dislike most about this product?

Trello is so clean and light that turns out it add little value. Today, using Basecamp, which is mostly the opposite of Trello, I can see how simple Trello is for more complex projects.

What recommendations would you give to someone considering this product?

Trello, in my experience, is designed for less complex uses. For more complicated purpose or if you need to automate some tasks, try its competitors firsts. For free users, Trello is the probably one of the best options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features

Angus J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Fundamental to our company, it is the one.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

At this time our main platform for project management, since we found it we do not want to get rid of it, it allowed us to meet all the requirements we had, such as being able to monitor in real time, manage our projects and plan the necessary tasks. Its various functions make you want to have it working in the organization, it is excellent how you can work with it.

What is your favorite aspect of this product?

Good resources that favor good project management. We had a very simple implementation process and with an ease to address all its features. We have a much more productive system since this platform came into our lives.

What do you dislike most about this product?

In short, I have nothing negative to say about this tool, it is everything we were needing, what we required and now that we are using it we do not want to stop doing it.

What recommendations would you give to someone considering this product?

With it we can perform functions such as tracking and planning of company activities. Project and process management. This intuitive system that offers professional services is one of the best on the market. I love how I can use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebekah L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy, customizable for our entire team!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Having the ability to create boards and tasks for each project makes it easy for our entire team to see the progress of each project and know what your tasks are in order to complete the project on time!

What is your favorite aspect of this product?

Being able to attach documents, pdf's and images is so helpful especially since we are all remote employees!

What do you dislike most about this product?

It would be great to have a report to show all archived lists and be able to filter by date.

What recommendations would you give to someone considering this product?

I would recommend this to anyone especially if they have remote employees. Give you peace of mind that you are staying on top of your projects and they are getting completed!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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