Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

554 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Lorena M.

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Useful software to manage projects

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Now I can organize and stay connected with all my potential clients and work team, since I can carry out the projects send messages through live chat or chat in real time. Trello is excellent for large, medium and small companies, without a doubt it is a project manager that will make your life easier.

What is your favorite aspect of this product?

Trello has exceptional tools and features to help you complete projects, tasks, and subtasks. It allows you to use the Scrum method, and it allows you to store documents and data, it has Marketing and business process automation. Trello allows you to communicate via live chat and real-time chat, you can make comments and notes, create discussions and forums, and analysis and reports The best thing about Trello is that you can use it remotely, from anywhere and from any mobile device.

What do you dislike most about this product?

There is nothing that I dislike about this project manager, since it has helped me to carry out my projects and work in the most organized way without neglecting every detail and keeping all my clients and work staff up to date.

What recommendations would you give to someone considering this product?

If you are looking for an easy-to-use software, to manage all your projects and not continue using emails, Trello is the one, the ease and implementation are excellent.

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Caring

Mbili M.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

The best high productivity tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Ease of use mostly. Every team member can easily collaborate on projects and even add inputs and see how far certain teammates have taken the project makes Trello an absolute game-changer.

What is your favorite aspect of this product?

The ease of collaboration and drag and drop system.

What do you dislike most about this product?

Nothing as of yet. I love every part right now.

What recommendations would you give to someone considering this product?

The free plan is fine but the paid plan is the best value for your money. All organization sizes can be more productive and effective by using Trello.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jay M.

Role: Operations
Industry: Machinery
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

A task management app that doesn't disappoint.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It was the first of it's kind, I would consider switching to slack because it is more widely used.

What is your favorite aspect of this product?

Most controls can be found without looking for tabs of settings panels.

What do you dislike most about this product?

It is not well known and most new users require an introductory course or training.

What recommendations would you give to someone considering this product?

It isn't something you'll become familiar with immediately but if you understand its capabilities it can be quite appealing.

Pros

Reliable
Saves Time
Generous Negotitation
Helps Innovate

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Lorena M.

Useful software to manage projects

Likeliness to Recommend

Pros

Mbili M.

The best high productivity tool

Likeliness to Recommend

Pros

Jay M.

A task management app that doesn't disappoint.

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support