Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Anurag Gautam V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Great product and easy to use

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Its Visual kanban based interface It's highly customizable option Its ultimate features in free plans.

What is your favorite aspect of this product?

It is easy to use with lots of customization options Its free plans have lots of features.

What do you dislike most about this product?

The feature in Mobile app is lacking as compare to Desktop version. It has a limited reporting and analytics options. Users faces some difficulties to get detailed insights of project progress.

What recommendations would you give to someone considering this product?

First start with free version. Must consider your project size and complexity before registering for paid version.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

JATIN G.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Trello : Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

open-source web-based software. No external software to operate. compatible with all different types of browsers. used to manage and deliver the project work. UI is simple and easy to operate. Not require any technical or coding background to execute. Easy to track all the tasks for each individual. Provides report generation features. Cross-platform software and can be run on any device. Data is on the cloud and secure in an encrypted format. Data recovery and downtime maintenance support. Very old tool and has a huge variety of support on the internet. Used to maintain larger projects as well in a big organisation.

What is your favorite aspect of this product?

UI is simple and easy to operate. Not require any technical or coding background to execute. Open-source web-based software. Provides report generation features. No external software to operate. Very old tool and has a huge variety of support on the internet. Compatible with all different types of browsers. Data recovery and downtime maintenance support. Used to maintain larger projects as well in a big organisation. Used to manage and deliver the project work. Easy to track all the tasks for each individual. Cross-platform software and can be run on any device. Data is on the cloud and secure in an encrypted format.

What do you dislike most about this product?

Cannot be accessed without the internet. Does not allow storing the data offline or has sync support. Limit on the storage of data/material for the project. Difficult to manage the large size of the projects. Not easy to review the iterations of the project. Deployment process is a bit complex compared to other systems. It does not provide multiple boards or themes to differentiate the multiple projects. It is a complete cloud-based web tool and can be run only on the browser. The text in the comments or tasks has limited characters.

What recommendations would you give to someone considering this product?

Can be used by Non-technical person also. Does not require pre knowledge or skill. Compatible with all different types of browsers. Data is on the cloud and secure in an encrypted format. Data recovery and downtime maintenance support. Easy to track all the tasks for each individual. Provides report generation features. Cross-platform software and can be run on any device.

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Over Delivered

Avi M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Customer Friendly

What is your favorite aspect of this product?

It is cheap

What do you dislike most about this product?

The user permissions are a buzz kill, and it needs to be fixed.

What recommendations would you give to someone considering this product?

As projects grow, the software can start freezing, but it is a good product overall.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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