Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

550 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

JATIN G.

Role: Consultant
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Trello : Project Management Tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

open-source web-based software. No external software to operate. compatible with all different types of browsers. used to manage and deliver the project work. UI is simple and easy to operate. Not require any technical or coding background to execute. Easy to track all the tasks for each individual. Provides report generation features. Cross-platform software and can be run on any device. Data is on the cloud and secure in an encrypted format. Data recovery and downtime maintenance support. Very old tool and has a huge variety of support on the internet. Used to maintain larger projects as well in a big organisation.

What is your favorite aspect of this product?

UI is simple and easy to operate. Not require any technical or coding background to execute. Open-source web-based software. Provides report generation features. No external software to operate. Very old tool and has a huge variety of support on the internet. Compatible with all different types of browsers. Data recovery and downtime maintenance support. Used to maintain larger projects as well in a big organisation. Used to manage and deliver the project work. Easy to track all the tasks for each individual. Cross-platform software and can be run on any device. Data is on the cloud and secure in an encrypted format.

What do you dislike most about this product?

Cannot be accessed without the internet. Does not allow storing the data offline or has sync support. Limit on the storage of data/material for the project. Difficult to manage the large size of the projects. Not easy to review the iterations of the project. Deployment process is a bit complex compared to other systems. It does not provide multiple boards or themes to differentiate the multiple projects. It is a complete cloud-based web tool and can be run only on the browser. The text in the comments or tasks has limited characters.

What recommendations would you give to someone considering this product?

Can be used by Non-technical person also. Does not require pre knowledge or skill. Compatible with all different types of browsers. Data is on the cloud and secure in an encrypted format. Data recovery and downtime maintenance support. Easy to track all the tasks for each individual. Provides report generation features. Cross-platform software and can be run on any device.

Pros

Enables Productivity
Efficient Service
Caring
Over Delivered

Avi M.

Role: Finance
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Customer Friendly

What is your favorite aspect of this product?

It is cheap

What do you dislike most about this product?

The user permissions are a buzz kill, and it needs to be fixed.

What recommendations would you give to someone considering this product?

As projects grow, the software can start freezing, but it is a good product overall.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Júlio C.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Cost & Integrations

What is your favorite aspect of this product?

Simple and intuitive dashboard

What do you dislike most about this product?

Nothing to discredit you

What recommendations would you give to someone considering this product?

High Recommendation

Pros

Enables Productivity
Trustworthy
Efficient Service
Inspires Innovation

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

JATIN G.

Trello : Project Management Tool

Likeliness to Recommend

Pros

Avi M.

Fantastic Product

Likeliness to Recommend

Pros

Júlio C.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Shared Task List

Due Dates

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support