Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Chinmay D.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Best application for scrum management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has many features like notification alert, deadline alert, checklist management, detailed links, chat with peers but the most I like is its drag and drop UI for making tasks done faster.

What is your favorite aspect of this product?

Trello helps us to manage our scrum easily we can create storyboards for sprint and add separate tasks in them also we can easily assign tasks and add associated deadlines in them.

What do you dislike most about this product?

Didn't find anything to dislike about Trello

What recommendations would you give to someone considering this product?

Highly recommended for all organizations adopt Trello for scrum planning.

Pros

Efficient Service
Transparent
Helps Innovate
Effective Service

Cojocaru R.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Simple and efficient

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

User friendliness

What is your favorite aspect of this product?

User interface, colour schemes and themes

What do you dislike most about this product?

There is nothing I dislike

What recommendations would you give to someone considering this product?

Totally recommend it for simpler plans and organising

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Marco C.

Role: C-Level
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Effective kanban tool for project management

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

I think Trello is a hate-me or love-me application. It's quite unique in the way it leverages the kanban approach, and if your business lends itself to that style of project management, then you'll love it, because it's very intuitive and user-friendly

What is your favorite aspect of this product?

Without a doubt, its freshness and ease of use. You can onboard a client or a team member and in a few minutes they will find their way around.

What do you dislike most about this product?

Trello's advantages are probably also its disadvantages, in the sense that managing complex projects becomes very hard when you mainly depend on the kanban view. Indeed, there are lots of external apps that enhance Trello's capabilities, but then you depend on more vendors, not to mention the cost increase of a blended solution.

What recommendations would you give to someone considering this product?

If your business can be comfortably managed through kanban boards, then Trello is definitely for you. However, if your projects tend to be quite complex, with many dependencies, subtasks and involve a great number of members, maybe you should consider different solutions.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Chinmay D.

Best application for scrum management

Likeliness to Recommend

Pros

Cojocaru R.

Simple and efficient

Likeliness to Recommend

Pros

Marco C.

Effective kanban tool for project management

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support