Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Jawahar A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

essential tool to improve work efficiency

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

You may categorize jobs by tagging them. You may add a variety of features to Trello by installing the Chrome plugin. I use it to organize jobs that are similar. You may also supply extra information by opening the new job's details screen. The comments section is primarily meant for member interaction. Elegantt for Trello populates your calendar with a Gantt chart that displays task deadlines on the horizontal time axis. The Gantt chart is a handy tool since it allows you to rapidly verify the deadlines for tasks in a list. Trello has a total of 26 shortcuts. Knowing these shortcuts will help you handle your tasks much more effectively.

What is your favorite aspect of this product?

Trello is free to integrate with Slack, an internal communication platform. When connected, Slack will get notifications whenever information in Trello is changed. Because we perform a lot of remote work, using Trello to create a board for each job makes organizing much easier. Another advantage of Trello Ready board cards is that they allow you to track job progress and may be used in place of daily reports. However, as the number of individuals rises, so does the number of tasks, and the board becomes difficult to view.

What do you dislike most about this product?

Trello's previous limitation was that it could not monitor changes in team members' tasks. However, by using Slack, you will be notified of changes on a frequent basis, reducing the likelihood of lost information. Adding Slack tasks to Trello, on the other hand, may be difficult for persons unfamiliar with computer operations. You must remember the code to add the task, and the initial setup is difficult.

What recommendations would you give to someone considering this product?

The ability of Trello to interface with a wide range of other apps was the determining factor. There are also iOS and Android apps that are beneficial since they allow you to work without having to access your computer. Individuals who are used to managing work with notebooks and spreadsheets would benefit greatly from the Kanban-style task management tool. Using Gmail-to-Trello, you may add the message content as-is to the Gmail-only Trello task. When you use this extension, the Add card message will appear in the mail editing screen, and you may join by clicking on it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anna M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Keeps everyone organized. Visually easy to use

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The user interface is visually appealing and easy to drag and drop. Stacking of tasks helps organize projects easily.

What is your favorite aspect of this product?

Ability to upload files and keep everything in 1 place (limits the need for email or tasks falling through the cracks)

What do you dislike most about this product?

Sometimes need to connect 3rd party apps to get better features

What recommendations would you give to someone considering this product?

Easy to use, the whole team can contribute on a variety or boards/projects. Gives everyone visibility so we are more productive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Isaac S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Free and high level of basic functionality

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Very well executed basic features and many integration options.

What is your favorite aspect of this product?

ease of use of the kanabn

What do you dislike most about this product?

doesn't scale very well. Once projects grow and number of team members grow, the product fails to accommodate.

What recommendations would you give to someone considering this product?

Great for starting a project or a company and testing things out. Don't get attached too much to boards, and start again once it's too convoluted.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

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