Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Gustavo C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Very friendly to use!

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The agility to release new features and the capacity to provide an usable free product so the organization can really test before purchase it.

What is your favorite aspect of this product?

The visual aspects and friendly usage.

What do you dislike most about this product?

Pricing and impossible to create lanes, just columns.

What recommendations would you give to someone considering this product?

If you want to explore a good task manager before decide to buy, Trello is the right place.

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

Lasha J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Good product for task and project management

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Easy to use, especially when no task or project management tool is in place.

What is your favorite aspect of this product?

task assignment, due dates, attachments, shared visibilities.

What do you dislike most about this product?

Checklists UX can be updated. its annoying when you have to close old one and still see them next to active ones.

What recommendations would you give to someone considering this product?

Its easy to use, plan considering size and structure of teams and share all this info within teams to start using this tool.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Friendly Negotiation

Karrie B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Love Trello -keeps me organized & on top of things

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is so easy to use, a great visual of your work, and so easy to move cards around and even share to other boards.

What is your favorite aspect of this product?

I love that you can add things easily to your boards from websites on mobile devices. Saves so much time. So easy to use.

What do you dislike most about this product?

Limited picture graphic to match narrative that you type for your boards. Just easier to upload your own than using the ones in there. When you need to add a person to more than one board you get charged the cost for the entire year (remainder of the year based on your subscription) instead of just having them as a multi-board user for like a single month.

What recommendations would you give to someone considering this product?

Trello is a great tool especially if you are a visual person and you like lists. You can keep your project, resources, articles, etc very organized in one place that is easy to find when you need them. Easy to share with team members to keep everyone on the same page.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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