Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Omar S.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Quite basic compared to the competition

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Not a lot to be honest. For everything Trello does, there's a competitor that arguably does it equally or better. 'Simplicity' is probably its only USP, but this simplicity works against it when you want to do anything more than the basics. Power-ups can add a lot of functionality but it's off-putting that you have to find and experiment with these, rather than things like epics, dependencies, etc being available out of the box.

What is your favorite aspect of this product?

It's arguably much easier to pick up than the competition for someone with zero experience using this type of project management tool. Its simplicity means this type of user is less likely to be overwhelmed by the world of Kanban style project/task management.

What do you dislike most about this product?

So much of what an intermediate/advanced user would expect is not available out-of-the-box and can only be done by using power-ups that can incur an additional cost.

What recommendations would you give to someone considering this product?

If your organisation is new to this type of tool and your users are not particularly technical, then Trello may be a good place to start. For development teams, Trello may *just about* cut it but don't be surprised if it doesn't.

Pros

Helps Innovate
Reliable
Includes Product Enhancements
Appreciates Incumbent Status

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

Daniel P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2022

Useful and easy with the Kanban tool.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is very easy to use, intuitive and has a powerful and friendly interface at the same time.

What is your favorite aspect of this product?

The notices and alerts for the tasks, I think they know how to avoid being invasive.

What do you dislike most about this product?

I have no complaints.

What recommendations would you give to someone considering this product?

I recommend him for any project, regardless of its size.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Katherine S.

Role: Industry Specific Role
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

It's simplicity is its value!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Of all the task managent tools Trello's simplicity and ease of use really make it stand out!

What is your favorite aspect of this product?

the simplicity!

What do you dislike most about this product?

I gather from colleagues that they wanted more features, but I see that products with more complexity become overwhelming

What recommendations would you give to someone considering this product?

It's really worth a try!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Omar S.

Quite basic compared to the competition

Likeliness to Recommend

Pros

Cons

Daniel P.

Useful and easy with the Kanban tool.

Likeliness to Recommend

Pros

Katherine S.

It's simplicity is its value!

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support