Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Omar S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Quite basic compared to the competition

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Not a lot to be honest. For everything Trello does, there's a competitor that arguably does it equally or better. 'Simplicity' is probably its only USP, but this simplicity works against it when you want to do anything more than the basics. Power-ups can add a lot of functionality but it's off-putting that you have to find and experiment with these, rather than things like epics, dependencies, etc being available out of the box.

What is your favorite aspect of this product?

It's arguably much easier to pick up than the competition for someone with zero experience using this type of project management tool. Its simplicity means this type of user is less likely to be overwhelmed by the world of Kanban style project/task management.

What do you dislike most about this product?

So much of what an intermediate/advanced user would expect is not available out-of-the-box and can only be done by using power-ups that can incur an additional cost.

What recommendations would you give to someone considering this product?

If your organisation is new to this type of tool and your users are not particularly technical, then Trello may be a good place to start. For development teams, Trello may *just about* cut it but don't be surprised if it doesn't.

Pros

  • Helps Innovate
  • Reliable
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

Daniel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Useful and easy with the Kanban tool.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is very easy to use, intuitive and has a powerful and friendly interface at the same time.

What is your favorite aspect of this product?

The notices and alerts for the tasks, I think they know how to avoid being invasive.

What do you dislike most about this product?

I have no complaints.

What recommendations would you give to someone considering this product?

I recommend him for any project, regardless of its size.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Katherine S.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

It's simplicity is its value!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Of all the task managent tools Trello's simplicity and ease of use really make it stand out!

What is your favorite aspect of this product?

the simplicity!

What do you dislike most about this product?

I gather from colleagues that they wanted more features, but I see that products with more complexity become overwhelming

What recommendations would you give to someone considering this product?

It's really worth a try!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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