Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

554 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Joseph S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Decent Project Management Tool With A Few Drawback

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello is free to use, easy to implement across your organization, and simple for users to quickly understand how to use the tool.

What is your favorite aspect of this product?

I like that Trello is free to use. It's a fairly simple and straightforward project management tool. If your needs are not that advanced and you only have a few people working on a project this would be a great product to use. I like that you can tag people on tasks, schedule due dates, assign priorities, and comment on the task. We use Trello at my organization for any design requests and it gets the job done well.

What do you dislike most about this product?

I dislike the lack of text formatting options. They do exist but they are not explained well and it can be a lot of trial and error to get the text to display the way you intend. I also wish the tool could do more complex project management tasks that tools such as Jira could do, but then again this tool is free!

What recommendations would you give to someone considering this product?

Don't try and use it for large teams and complex projects.

Pros

Trustworthy
Client Friendly Policies
Fair
Altruistic

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Amr S.

Role: Industry Specific Role
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Best Tasks App with large variety of features!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The Kanban like Tasks lists is just the best and it does a great job while using it. Very Effiecient and you can easily customize your board with the needed lanes that fits your needs.

What is your favorite aspect of this product?

The third-party applications integration and plugins, there are plugins for almost everything which can be helpful in getting better user experience

What do you dislike most about this product?

Mainly the fact that most plugins cost extra money which can be a bit of a hassle if you want to use a lot of plugins

What recommendations would you give to someone considering this product?

Make sure to try all the plugins you need before purshasing to see if this will fit your budget or not

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Huseyin K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Good project management tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Working crossed-platforms is a plus for our organization.

What is your favorite aspect of this product?

It works both on desktop and mobile application. Easy to use and user friendly interface. It has customizable dashboard.

What do you dislike most about this product?

It doesn't have many features. There are some limitations to the number of dashboards. There is no option for reporting.

What recommendations would you give to someone considering this product?

If you need a project management tool, don't hesitate to use it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Joseph S.

Decent Project Management Tool With A Few Drawback

Likeliness to Recommend

Pros

Cons

Amr S.

Best Tasks App with large variety of features!

Likeliness to Recommend

Pros

Huseyin K.

Good project management tool

Likeliness to Recommend

Pros

Most Popular Trello Comparisons

Jira

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Wrike

Smartsheet

Microsoft Project

1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support