Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

588 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Duarte P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Confusing user experience

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Organization and prioritization of tasks

What is your favorite aspect of this product?

connectivity with third party apps

What do you dislike most about this product?

Look and feel of the product. Confusing to work with.

What recommendations would you give to someone considering this product?

If you're looking for a cleaner look, choose Asana instead

Pros

Enables Productivity
Trustworthy
Helps Innovate
Reliable

Rachael W.

Role: Industry Specific Role
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Trello improves productivity and organisation

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Ease of use and implementation, very quick to start using in your business and become more organised and productive.

What is your favorite aspect of this product?

Trello is simple and easy to understand, navigate and use. I can write down all my ideas in one place, which can then be arranged in order of priority, tasks and availability. I use Trello to organise my work schedule, content creation and client onboarding.

What do you dislike most about this product?

Occasionally, we need to check each board that has been created, whether it is public or private, dependent on the workspace.

What recommendations would you give to someone considering this product?

If you are looking for a tool to help with your organisation and productivity, then I highly recommend Trello. It helps with writing down all your ideas in one place, which will help prevent overthinking and overwhelm. You can then organise your tasks on a daily, weekly or monthy basis.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

prashant g.

Role: Consultant
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Impressive features, non conplexive ,user friendly

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello provide less complexing pricing structures, it also understand instantly when deadline nears.Moreover,it provide user friendly interface which differentitaes it from other.

What is your favorite aspect of this product?

Mobile friendly, less complexing price features and providing instant notification are some features i liked the most.

What do you dislike most about this product?

Trello faces difficulty in allowing the handelation of big projects.Also it has limited storage and user faces problem in commenting. So this needs to be improved hopefully.

What recommendations would you give to someone considering this product?

Trello, a mobile friendly app work with a decen pace. Being a less complexing product,it follows kanban system.Though users faces problem in commenting and storage which should be taken care of. Overall an absolutely good product with rising growth.

Pros

Continually Improving Product
Performance Enhancing
Caring
Friendly Negotiation

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Duarte P.

Confusing user experience

Likeliness to Recommend

Pros

Rachael W.

Trello improves productivity and organisation

Likeliness to Recommend

Pros

prashant g.

Impressive features, non conplexive ,user friendly

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Add Notes

Shared Task List

Due Dates

Notifications

Add Attachments

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support