Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Task Status

88

Drag and Drop Prioritization

87

Task Prioritization

87

Add Notes

86

Shared Task List

86

Due Dates

86

Notifications

85

Add Attachments

85

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Quality of Features

86

Usability and Intuitiveness

86

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Vendor Support

79

Trello Reviews

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great for task management but cumbersome

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It focuses heavily in task management, and doesn't do much else.

What is your favorite aspect of this product?

How much you can specify each task. Assign tasks, give deadlines, categorize them, share your table, etc.

What do you dislike most about this product?

It really just does one thing. And other products do task management but not as good as Trello. BUT other products do more than just task management. It was just another software to throw in the mix and seemed cumbersome.

What recommendations would you give to someone considering this product?

Use it if you have a TON of to-dos across a range of departments with many collaborators. For small businesses that don't have as much of this, it was just another software to learn and keep track of.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sabrina G.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great product for multiple stakeholders in collab!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has so many features to maintain task management. There are so many ways for you to stay on task and ensure that all stakeholders involved are being collaborative on project statuses.

What is your favorite aspect of this product?

I love the fact that you can physically move items out of the way based on where they are in the status progress.

What do you dislike most about this product?

There is not much that I dislike about this product except the interphase I would like for you to look a little bit more aesthetically pleasing.

What recommendations would you give to someone considering this product?

I would suggest that if you have multiple task in projects that you are managing with multiple stakeholders involved this is such a great product in order for all individuals to be informed of the statuses of each project.

Pros

  • Effective Service
  • Inspires Innovation
  • Caring
  • Includes Product Enhancements

Clarisse O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Good software.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

In project management, we can share the Trello dashboard with the rest of the team to see the different statuses of the tasks, who is working on them, if they are completed, or if they are missing.

What is your favorite aspect of this product?

Trello is a platform that I like because it allows me to organize ideas and turn them into tasks so that I can manage my projects professionally. Its simple interface makes everything look nice and clean, and it provides me with the productivity boost I need to complete my tasks.

What do you dislike most about this product?

The free version is very basic in terms of features.

What recommendations would you give to someone considering this product?

As you create your dashboards, I recommend that you start with the basics and work your way up to more advanced features. It enables me to create a more efficient management of my workgroup's activities.

Pros

  • Enables Productivity
  • Trustworthy
  • Inspires Innovation
  • Caring

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