Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

84

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Duarte P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Confusing user experience

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Organization and prioritization of tasks

What is your favorite aspect of this product?

connectivity with third party apps

What do you dislike most about this product?

Look and feel of the product. Confusing to work with.

What recommendations would you give to someone considering this product?

If you're looking for a cleaner look, choose Asana instead

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Reliable

Jeniriana R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Trello: organization at the click of a button

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is the best tool to organize our ideas, we were able to classify our tasks by list and it significantly improved the efficiency of our work group as it allows us to share and manage different tasks between users, being able to select the priority of the tasks has saved us time and improved the speed of delivery on projects.

What is your favorite aspect of this product?

We can create reminders for each specific task and share information between different devices, its interface is very easy to use and being able to customize the dashboards allows us to separate teams or projects, with this amazing tool we can be more agile and organized professionals with a totally free version.

What do you dislike most about this product?

We need options such as deleting an entire column of lists can be integrated into the system, as well as being able to apply other design options without installing other plugins. The best options to customize the dashboards are only in the paid license.

What recommendations would you give to someone considering this product?

Trello could integrate other views to be able to observe with other perspectives the lists where longer tasks are placed. It is an excellent tool with which we can organize ourselves, but it could incorporate different types of boards and sources to allow the organization depending on the project.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Justin H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent collaboration around task management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello excels at simple kan-ban style collaborative task management. It is great for personal and team use, and has a level of integration with other tools that can really leverage the power of this tool. It is one of the easiest to use task management tools i've come across, which is a must if you desire to increase collaboration.

What is your favorite aspect of this product?

My favorite aspect is ease of use in navigating nearly every aspect of the product - from prioritizing cards or swimlanes to assigning tasks and leaving notes for others, Trello just works and does a simple job very well!

What do you dislike most about this product?

One of the features that has been limited is the notes area - particularly when team members wanted to have a more extensive conversation, the notes feature lacked in execution as compared to competing products. I'd love to see a more robust option for this in the future.

What recommendations would you give to someone considering this product?

Trello is simple and does what it does well - if you are primarily after collaborative task management and project management, it works very well. Power project management users may find this simplicity a bit frustrating if they are looking for more features, but if the goal is to draw a larger number of collaborators in, a simple product is often best. I highly recommend Trello.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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