Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

552 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Chuck F.

Role: Information Technology
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Great task manager

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Price and ease of use

What is your favorite aspect of this product?

How easy it is to use

What do you dislike most about this product?

Lack of customization can be an issue.

What recommendations would you give to someone considering this product?

Learn the product, set it up before launch.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dani M.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Our team is much more efficient!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It is very simple to use, almost no training is needed.

What is your favorite aspect of this product?

That employees adapt quickly and helps us to be more efficient and productive.

What do you dislike most about this product?

Nothing, everything is fine.

What recommendations would you give to someone considering this product?

Don't waste time and try it now! When you see that your team is more productive, you will thank me.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Viviane L.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Fantastic tool ! Needed for our agile organization

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

We use the free version in our service and it is great. Trello ffers great features for the fremium version. Compared to Jira it is much easier to deal ith in a marketing context.

What is your favorite aspect of this product?

Highly recommend, we can also connect to a calendar to have a visual Attributing tasks to each member of the team is easy, overall it is very intuitive and easy to use

What do you dislike most about this product?

Cannot really filter per person to see number of tasks made Cannot get an automated an email each time a task is created ith the name of the creator in it For reporting, fremium version has nothing while it would help. Paid version must certainly include that.

What recommendations would you give to someone considering this product?

Go ahead and take the chance ! Trello is super powerful to change organizations that are ready to go agile and flexible among members. Organize it with tasks not started / tasks to perform this week / tasks already started (before 50%) / tasks almost finished / tasks that are over, and you ar eready to go !

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Chuck F.

Great task manager

Likeliness to Recommend

Pros

Dani M.

Our team is much more efficient!

Likeliness to Recommend

Pros

Viviane L.

Fantastic tool ! Needed for our agile organization

Likeliness to Recommend

Pros

Most Popular Trello Comparisons

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1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support