Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.1 /10

552 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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3 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 88

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Jessica A.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Ideal for the management of multiple projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Tagging and attachment are included in the board list, the strength of Trello is precisely this feature. The point is that the outline of the so-called project, incidental materials, people involved, and their records are covered and organized. I don't think there is such a convenient service to understand the scheme and the whole project. We used it as a tool to organize delivery materials and for some time as an internal order management tool for a project.

What is your favorite aspect of this product?

It is very excellent as status management in case the problem is returned, the specific effect and status that can be resolved. The user interface, which makes it easy to understand and organize project materials and details at a glance, has made it easy to transfer. Tagging and attachments are included in the point list.

What do you dislike most about this product?

Improve the comprehension of maps and diagrams to facilitate the view of the project as a whole.

What recommendations would you give to someone considering this product?

It is the best tool for managing cases where there is back and forth. For example, a request is made between departments, but the side receiving the request responds to the requester due to deficiencies. If the project is a project that happens on a daily basis, it is a very strong ally. If it is too early to build an internal system, I highly recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Robert Q.

Role: Sales Marketing
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Unlike other products we can say that trello is a great virtual board that allows you to organize your workflows, tasks and projects in a safe and organized way through cards, boards and lists, and it is an extremely useful tool.

What is your favorite aspect of this product?

What I like most about this tool is that you can add comments to the cards for more details and you can add attachments for reference. Another favorite aspect is that it is very easy to use and can be accessed from any device with Internet access.

What do you dislike most about this product?

Since we have been using this tool we have felt very comfortable, so we can say that it is a very useful tool for us and for our entire company, so we are very comfortable with this tool.

What recommendations would you give to someone considering this product?

We can recommend this tool as it is the best tool to interact with your team when managing many projects. It's a piece of cake with Google Calendar integration and customizable cards.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Rui M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Great and Cheap

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

In our organization we keep using it to manage tasks and small projects

What is your favorite aspect of this product?

Excelent software for collaboration and task management.

What do you dislike most about this product?

The costumization is not so good and possible as i like.

What recommendations would you give to someone considering this product?

In our organization we keep using it to manage tasks and small projects

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Inspires Innovation

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Notes Ability to add free form notes to tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Jessica A.

Ideal for the management of multiple projects

Likeliness to Recommend

Pros

Robert Q.

Fantastic Product

Likeliness to Recommend

Pros

Rui M.

Great and Cheap

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Notes

Due Dates

Shared Task List

Add Attachments

Notifications

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support