Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.1 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 88

List Tasks

90

Task Assignment

89

Task Categorization

88

Drag and Drop Prioritization

88

Task Status

88

Task Prioritization

87

Add Notes

86

Due Dates

86

Shared Task List

86

Add Attachments

85

Notifications

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Facilitates project management and collaboration.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello helps our customer success team to easily construct escalation cards with our engineering team and include all essential data, allowing us to escalate and resolve problems and monitor new features. The technical team may then readily collaborate with us as they work through a repair, test, and deployment. I can keep track of what has to be done today, this week, or in any other time frame you choose. I also use it to contact local community organizations to ensure that responsibilities are not missed.

What is your favorite aspect of this product?

I enjoy how I can make many boards and categories for each topic I want to track. I also appreciate how simple it is to work with people on Trello. You may connect with others about any work, ask questions about it, establish due dates, issue reminders, and receive notifications when someone comments on it. It allows us to easily interact with multiple team members and communicate with our users when issues are addressed or new features are deployed. It's also great for keeping track of features we want to add but aren't ready to offer yet.

What do you dislike most about this product?

It may take some time and effort to get everyone on the same page and working well together. Trello occasionally sends out too many emails in my opinion. It would be ideal if they could consolidate more information into a single email rather than sending many emails for current changes at the same time. I also discovered that the search tool might be difficult to utilize at times. I wish there was a more advanced search function/filter to help me discover the specific card I'm searching for.

What recommendations would you give to someone considering this product?

I think it's a terrific tool for keeping track of the many projects or challenges that you or your team are working on. Begin with a simple design and then experiment with more complicated rules and features. They may take some effort to set up, but they will save you a lot of time in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kari P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great product for productivity

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is very intuitive. The drag and drop feature is fabulous and it makes it so easy to collaborate with a team.

What is your favorite aspect of this product?

I really like the interface. It is easy to understand and is fun to look at (which matters when you are using it all the time).

What do you dislike most about this product?

I don't have anything negative to say.

What recommendations would you give to someone considering this product?

It's great for uses even beyond project management. Our team has used it for user story sessions for UX purposes too.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Paulo S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Intuitive task management tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The simple format of the cards allows you to immediately understand the status of your task. As you can talk in the application, it is easy to follow the progress of a task. Kanban I have used for the first time, but first of all, it is easy to understand. You can instantly see what you are doing, what you are doing, what you have finished, etc. by simply separating the columns. Even if you use it with other people, you can talk about the card you have written, so it's nice to be able to continue without losing sight of the progress of the task.

What is your favorite aspect of this product?

A task management tool. It is very good that it has excellent operability and can be used intuitively. It can be used in a variety of situations, such as individual task management, team task management, and progress management. To be honest, I think only the free version can be used considerably.

What do you dislike most about this product?

I wish it had a unique chat function. It seems to work with chat tools, but sometimes you don't have an account.

What recommendations would you give to someone considering this product?

I like the simple and easy-to-see Kanban. I used to collect things to do in my notebook, but I've switched to this. You can see at a glance how the task is progressing because it simply moves the cards into rows according to their status. Thanks to this, I no longer use my notebook. There is a PC version and an app version, so it can be completed anytime, anywhere, checked, and updated. It is very convenient, so we recommend you to try it for free.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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