Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Briggs J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Visual project management tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello has been fantastic; we linked it with Microsoft Teams, and its support system made the onboarding process easy. We now use it all the time, and it works great for managing teams of up to 10 individuals. It's easy to combine personal and professional boards, and it keeps everything in order and on topic.

What is your favorite aspect of this product?

Trello, task management, and planning application have much of my faith. Teams will develop, organize, and prioritize investments using a flexible and user-friendly digital dashboard, increasing productivity. By allowing us to remove items we do not need when interacting with the activities, the ability to show and hide the drop-down menu that is located at the bottom of the screen when utilizing a workspace enables us to maximize our workspace space.

What do you dislike most about this product?

The app version does not allow you to zoom out due to the size of the cards. You may do it in your web browser. Both are searching online, and checking the settings didn't work for me. It can be challenging to assign specific sub-tasks to members. The various boards would have been much easier to access, which would have been great.

What recommendations would you give to someone considering this product?

Our team prepares cards for all the work done is in progress and completes and makes boards for each project, which is excellent for project management. We interact via the chat interface, and we've always been on time with a project. Editing is fluid and effortless. Encourages cooperation. Amazingly effective for both personal and business use. Because of its intuitive design and user-friendly interface, it is an excellent tool for beginners.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Mirna S.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Good to use, however lacks features

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Ease of use, and the additional colourful kanban board.

What is your favorite aspect of this product?

The colourful kanban board.

What do you dislike most about this product?

Lack of features.

What recommendations would you give to someone considering this product?

I recommend you contact the customer service team in order to get the best package for your needs.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

Jeanette F.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Makes us more productive and functional

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

There are a lot of features here that my previous tools lacked. The wallpapers are fantastic. I like being able to edit my own profile and post a picture. I like how easy it is to design and make a new board. I like how simple it is to share a list with someone else.

What is your favorite aspect of this product?

Since its beginning, the project management tool Trello has assisted us in increasing productivity. Trello is an easy-to-use, cloud-based solution for a digital workspace that encourages task visibility. Trello's user interface is one of its most useful and endearing features because it allows anyone to simply drag tasks or subtasks into any stage of a project without having to explicitly change their status. This allows for a clear distinction between the task's assigned state.

What do you dislike most about this product?

Trello does not come with reporting and analytics out of the box, in contrast to other project management systems on the market. Additionally, I find it annoying that while Trello does have reporting capabilities via Power-Ups, they are not quite as effective as a project management solution.

What recommendations would you give to someone considering this product?

I tried a different project management program, but I've fallen in love with this one for its functionality, simplicity, and affordability. They're really quite adorable. Trello is a tool for organizing teamwork in the office that works across departments, businesses, and regions.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Client Friendly Policies

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