Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

703 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Albert R.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

An accessible way of working

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

A system to organize, create understandable projects that unlike others is much more accessible, in general this tool is implemented as one of the first options for new professionals to communicate with their work team and create projects unifiedly, reaching better management plans

What is your favorite aspect of this product?

What I like the most is its panel to organize tasks and maintain real-time contact with the entire team. Trello has been a tool that has been able to reinvent itself in recent years and be a good solution for professionals in various areas, be it marketing, sales and finances if organizations require it because it has many tools

What do you dislike most about this product?

I have no problem with this solution

What recommendations would you give to someone considering this product?

A tool that favors interactions and communications with teams while facilitating work.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Margaret Z.

Role: Sales Marketing
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Better coordinated teams

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is one of the business planning systems that is easier to implement, it is the type of tool that improves the way in which teams organize themselves, allowing them to efficiently track changes or tasks in the same place with drag and drop functions that in the end is only beneficial for teams, a type of tool that allows everyone to collaborate and express themselves without problems

What is your favorite aspect of this product?

I like it mainly because it is easy to understand and use, several users can be part of the team and be aware of the assigned tasks, how their process is going and which ones have already been completed, they can know the next steps in an organized way with processes in real time

What do you dislike most about this product?

I have no problems

What recommendations would you give to someone considering this product?

A good collaboration tool in real time, besides that the tool is quite functional to be able to communicate with everyone without problems

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kayla D.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

"Trello the best project management program."

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

The user-friendly layout and adaptability of Trello set it apart as a powerful yet simple solution for managing several projects. Projects and tasks can be represented visually on a board, and both time and progress can be monitored in a straightforward manner.

What is your favorite aspect of this product?

What do you dislike most about this product?

Almost everything about Trello appeals to me. I suppose the only drawback is that the free edition is limited to a small number of boards and doesn't have as many functions, but other than that, it's fantastic.

What recommendations would you give to someone considering this product?

The software comes highly recommended from me as it is a simple and straightforward means of managing projects. Invaluable for keeping tabs on activities and projects. Multiple features are available.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Albert R.

An accessible way of working

Likeliness to Recommend

Pros

Margaret Z.

Better coordinated teams

Likeliness to Recommend

Pros

Kayla D.

"Trello the best project management program."

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support