Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Highly customizable task management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It has become easier to manage tasks and forget small miscellaneous charges, even those done only once every six months or a year.

What is your favorite aspect of this product?

In my case, I create lists by dividing them into "not started," "in progress," "delivered," and "tasks." A card is created for each project and moved from "not started," "in progress", and "and delivered" and filed when invoicing is completed. Other small tasks are placed under "miscellaneous issues," and deadlines are set. With this type of task management, it is no longer possible to forget the work deadline. By copying and pasting the details of each task (customer email information, etc.) into the card, there is no need to go back and look at each email, etc., and you can manage tasks just with Trello.

What do you dislike most about this product?

The tasks are displayed vertically, scrolling the cards, but it can be challenging to see them when scrolling. A feature that allowed users to switch the cards' display format so that numerous tasks could be shown at once would be useful.

What recommendations would you give to someone considering this product?

Since the task can be visualized, there is no need to remember the job. The essential functions can be used for free to reduce costs. Also, since it can be linked to Google Calendar, it is good to be able to check task deadlines, etc. in Google Calendar. Intuitive use. Many functions can be used for free. Easy to share with external partners. You can set rules for the automatic sorting of lists.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Nirmesh S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Efficient and Collaborative Project Management

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello is more intuitive, has better integration, and strong community, is more user-friendly and customizable than other products that we used, and collaboration tools, such as comments, mentions, and shared boards, make it easy for team members to work together and communicate effectively. This enhances collaboration and helps us to stay on top of tasks and projects.

What is your favorite aspect of this product?

Keeping track of the to-do list and keeping the updates on each item organized Assigning certain tasks with due dates Organizing the questions for certain problems and feedback requests

What do you dislike most about this product?

Trello's notifications can be overwhelming at times, especially for users who are part of multiple boards.

What recommendations would you give to someone considering this product?

Trello is a simple, flexible, user-friendly web-based project planning and collaboration tool. It is affordable, effective, and mobile-friendly, providing users with the tools to stay organized and productive. It is a reliable project management app for simple and complex projects, and its free plan excels at its core features. Paying for its advanced features depends on your goals, and using Trello's unlimited power-ups to add functionality is our first suggestion. Still, it has limited customization, performance issues with larger projects, and expensive premium features.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Maria M.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Boosts business growth

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

One of the most well-liked project management tools is Trello, and I love it. It's simple to use, offers a fair price, and makes job tracking simple for newcomers. To see clearly who is doing what and what has to get done, we can use boards, lists, and cards. The best project management option is Trello.

What is your favorite aspect of this product?

Trello is a more effective tool for real-time project tracking because it has great collaboration features that enable every member to communicate with one another and discuss every aspect of the project. I can also monitor how well the project is working; for instance, we can see where it is falling short so that I can finish the project flawlessly.

What do you dislike most about this product?

Trello has a few drawbacks. The first is that I cannot utilize it without data connectivity. Second, managing a really large staff, let's say internationally, is not very effective. Finally, it offers basic customers only a little storage. Understanding the add-ons might be challenging. Perhaps the most accurate term is "time-consuming."

What recommendations would you give to someone considering this product?

Instead of taking the size of your team into account, Trello is the latest digital project management tool and collaboration platform that gives you and your team the ability to organize multiple projects. It also has an outstanding tracking feature that makes it simple to identify who and what is being worked on and where it is currently in progress.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

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