Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Sara C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Perfect for streamlining your workflows

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is really intuitive and easy to use. The clean and straightforward interface is a significant attraction. It's easy for people to get started without a steep learning curve. The drag-and-drop functionality for cards and the ability to add details in a card's description make task management simple.

What is your favorite aspect of this product?

Trello's extensive integration ecosystem is one of my favorite aspects. You can connect Trello to other tools you use daily, such as Slack, Google Drive, and more, to create a seamless workflow.

What do you dislike most about this product?

Trello's simplicity is a strength, but it may not help in seeking advanced project management features like Gantt charts, resource allocation, or task dependencies.

What recommendations would you give to someone considering this product?

Define your specific use case and objectives for using Trello. Whether it's managing personal tasks, team projects, or a combination of both, having a clear purpose will help you structure your boards and cards effectively.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Caring
  • Saves Time

Craig C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Versatile Platform for Team Projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is easy to use because everything is based on a drag-and-drop function. It only takes a few minutes to get started and will likely be clear to experienced and inexperienced users.

What is your favorite aspect of this product?

I like Trello because you can create customized cards for each task. This allows us to assign tasks to specific individuals and establish accountability. I also like the notifications that Trello sends to my emails because I can easily check what is happening conveniently when I am travelling without login in to Trello every time. I also like the flexibility to add and reduce the number of users on a particular job board.

What do you dislike most about this product?

Trello allows any team member to move any card. This could create confusion especially if you add a new user who does not understand how the platform works. Trello does not seem to integrate well with Word document because it does not allow easy viewing of the documents. We usually paste the content from Word to Google Doc and share the link on the relevant Trello card, which grants quick access. The notifications sent to the email could be too many if you have a large, active team on Trello.

What recommendations would you give to someone considering this product?

Train your team to move the task cards immediately they complete a certain task to ensure the cards give an accurate representation of the task progress.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Nivina J.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2023

Easier to manage projects and tasks.

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

built-in time tracking

What is your favorite aspect of this product?

user friendly interface

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

simplicity and intuitive interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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