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Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Camilo D.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Nothing beats it in terms uf usability

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

We use it. Daily. We have tried a plethora of other products, but we always come back to Trello. Other providers have a lot more features, but Trello is just usable, and for me, that's more important than having many features that we rarely use.

What is your favorite aspect of this product?

It's simple and it just works, it's fast and it doesn't require any training at all. I recently signed up for a wireframing tool and had to go through the tutorial in order to do a simple mockup. That's not the case with Trello, you get a very simple UI that is easy as a cake to understand.

What do you dislike most about this product?

Feature-wise, Trello lags behind the competitors. I wish I didn't have to use add-ons in order to have a calendar or a Gantt chart, but it's the way it was built. Probably, I would dislike it if it were more comprehensive, so I have no real complaints.

What recommendations would you give to someone considering this product?

Just use it. You will get it immediately, and it will help you a lot to organize whatever you are doing. I use it daily for personal and business-related stuff. Daily.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Slower Product Innovation

Kate D.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

The best way to work as a team.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It's one of the best Kanban management systems. Very good mobile application that allows you to work from anywhere, which gives you easier access. It reduces the use of email and old-fashioned means, it is even very dynamic to work with the status of customer requests and projects this way because it is also easy to use, there is no learning curve needed. A large list of free power-ups.

What is your favorite aspect of this product?

It is a cheap and affordable software, dynamic, suitable for all types of companies, easy to use and efficient, everything you could ask for in a task and project manager. I love the cards as you can upload all kinds of content there. Follow-ups are easier and teams work in a more organized way, such as sales, marketing, human resources and so on.

What do you dislike most about this product?

Notifications are not always timely, I don't always hear about changes from a team member.

What recommendations would you give to someone considering this product?

Trello definitely has everything you need for those who want to have order in their work life regardless of their role or occupation, so there is nothing to lose, use Trello with peace of mind.

Pros

  • Unique Features
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Marcos H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

PRODUCTIVITY AND ORGANIZATION.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello differs from other products because it allows me a simple, fun and flexible operation, I can add comments, attachments, links, expiration date and it also works as a reminder, it offers me the power of automation, teamwork, and ordering everything type of information from work to personal, I love the end-to-end security it offers me, and also that it does not need heavy configurations.

What is your favorite aspect of this product?

My favorite aspect of Trello is that for me it is a range of possibilities, and it is the simplest, simplest and safest way to organize my projects and ideas, even together with my work team allowing me to delegate tasks in a fun way, I can do part of the members of my team of each project under development to supervise and follow each part of the process, it helps me to stay organized at all times, to collaborate in my work and keep my information safe, reduces my time and risks of errors, comfort, I help my productivity rise.

What do you dislike most about this product?

Trello is a very simple and easy-to-use board, it offers excellent tools and the ease of collaborating on our projects from start to finish, without any type of barrier or impediment, an organization software that has offered me excellent solutions, at all times my The experience is fascinating and since I have used it so far it has not thrown me any errors.

What recommendations would you give to someone considering this product?

I want to recommend this productivity tool called Trello because it is perfect to help us keep our projects and daily activities properly organized, it works in an extraordinary way as a weekly planner, and it is a great help when work is overflowing, it works fantastic without errors, it is totally safe, simple and adapts to our needs so much that we can use it from anywhere and on any device, it is the one to organize our projects, ideas, notes, links, images, comments, the next birthday of someone special or family vacations. Great software that we would all need in any case.

Pros

  • Unique Features
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

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