Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

703 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Todd B.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Great tool for teamwork and collaboration

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

I love the visual aspect of Trello compared to other products out there. It seems like you can put a more personal touch on things when it comes to Trello, which I enjoy.

What is your favorite aspect of this product?

Love the calendar and seeing all the tasks and projects in one place and the ability to color code them and keep it all separate for my eyes.

What do you dislike most about this product?

While it is visually appealing, I think some of the other functions lag compared to other platforms out there.

What recommendations would you give to someone considering this product?

Definitely a platform for the beginner or new to project management for teams. Very user friendly and easy to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alessandro F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Extraordinary tool for creating tasks and projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Using Trello we have solved many problems, the issue of time was left behind when planning projects and creating content, the workload is better managed, since tasks are assigned to different colleagues, and we have the help of Butler . With its mobile app, I can check progress from my mobile or add cards directly to the boards for follow-up.

What is your favorite aspect of this product?

This is a very good tool to carry out projects, tasks and cards, it allows each person on the team to create a card and exchange it with others, all working in groups and in a very organized way. Creating projects to the taste and style of the client / company, changing colors, placing background images and emojis. Without having to repeat tasks. Butler Trello will be the perfect ally, with good productivity, organization of tasks, choosing what you would like Butler to do for you.

What do you dislike most about this product?

It would be excellent to have a chat room, to be in communication with colleagues.

What recommendations would you give to someone considering this product?

Managing and creating tasks and rules hadn't been that easy until we started using Trello. The free version offers interesting features and includes everything you need to manage projects and tasks. Easy to use, productive, saves time and money, and adapts to any function. It can be used to connect with Gmail, Microsoft Teams, Google Drive, Slack, and many more. Trello is definitely a great option.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Simon B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Amazing project management tool!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Easy to manage and assign tasks

What is your favorite aspect of this product?

Very versatile and customizable

What do you dislike most about this product?

User rights are a little lacking. We would like to prevent users from performing certains modifications

What recommendations would you give to someone considering this product?

Very good project management tool!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Todd B.

Great tool for teamwork and collaboration

Likeliness to Recommend

Pros

Alessandro F.

Extraordinary tool for creating tasks and projects

Likeliness to Recommend

Pros

Simon B.

Amazing project management tool!

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Hierarchical Task Management

Budget Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support