Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Mbili M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

The best high productivity tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Ease of use mostly. Every team member can easily collaborate on projects and even add inputs and see how far certain teammates have taken the project makes Trello an absolute game-changer.

What is your favorite aspect of this product?

The ease of collaboration and drag and drop system.

What do you dislike most about this product?

Nothing as of yet. I love every part right now.

What recommendations would you give to someone considering this product?

The free plan is fine but the paid plan is the best value for your money. All organization sizes can be more productive and effective by using Trello.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maliha S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Fanstastic product and easy to use

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Very easy to use and functional

What is your favorite aspect of this product?

The user interface is very user friendly

What do you dislike most about this product?

the icebox and panels cannot be replicated to each board

What recommendations would you give to someone considering this product?

spend some time training people on it and encourage daily usage

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Traylor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

to stay up-to-date with current projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Unlike Monday but like Asana, Trello offers you a free model with limited features. For more extensive features, you can upgrade to Business Class or Enterprise.

What is your favorite aspect of this product?

The free model is good enough to get started, plus the subscription costs are less complex as well. Trello helps you stay on top of your deadlines. Being a visually extensive dashboard, Trello offers color coding to help you track which tasks are approaching the deadline. The tool works across platforms and devices, allowing you to stay in touch with your team at all times.

What do you dislike most about this product?

While Trello allows you to add attachments, there is a 10MB file upload limit for the basic plan. Inability to edit the comments you make on a card.

What recommendations would you give to someone considering this product?

All your projects, all your tasks, your entire team, organized, posted and easily visible at a glance. The platform is quite intuitive and therefore new users instantly understand the list and card metaphor and can be working on Trello in minutes.

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Altruistic

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