Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Angelica B.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fanstatic Product

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is a tool that allows for more efficient administration, as well as project tasks or hosting items to try out in a meeting, what makes trello different from other products is ease. with which it applies in the industry in addition to being quite easy and having incredible technical support.

What is your favorite aspect of this product?

What fascinates us the most about trello is that users have the option of customizing their boards with whatever tags they like best, for example, if you want to embed certain views of the plan you can do so with the tags tab.

What do you dislike most about this product?

Since we use this product ourselves, we have not found a single failure of the product as it is quite simple to use, besides the fact that you can produce as many columns as you want and put any name you prefer.

What recommendations would you give to someone considering this product?

We ourselves have the possibility to recommend this product because it has a free version that allows to experience the use of the product to have a general perspective of its operation and its monumental advantages, for which we have the possibility to recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Eidimar G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Ideal organizer for your work.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is differentiated by its interface, its speed for image and text processing, and its ability to share projects in real time and keep track of each one and edit or add comments to them, which other applications lack. These characteristics are so important that they help us with tasks and projects.

What is your favorite aspect of this product?

Share projects in real time. It has a good interface. It allows you to add comments. Processor speed for images and text.

What do you dislike most about this product?

It is a very good productivity tool, despite not being automated and with very few rules, but in general I find it very versatile and useful. Unlike other software, it does not have the effective trello interface that provides security and comfort when working and that allows you to separate different projects into folders.

What recommendations would you give to someone considering this product?

Trello is a good organizational tool, it allows you to add notes and projects in different folders, which helps you keep track of absenteeism and payroll payments. You can share your projects or notes in real time with colleagues who could edit or add notes or comments to the projects or notes in progress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joseph S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Decent Project Management Tool With A Few Drawback

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello is free to use, easy to implement across your organization, and simple for users to quickly understand how to use the tool.

What is your favorite aspect of this product?

I like that Trello is free to use. It's a fairly simple and straightforward project management tool. If your needs are not that advanced and you only have a few people working on a project this would be a great product to use. I like that you can tag people on tasks, schedule due dates, assign priorities, and comment on the task. We use Trello at my organization for any design requests and it gets the job done well.

What do you dislike most about this product?

I dislike the lack of text formatting options. They do exist but they are not explained well and it can be a lot of trial and error to get the text to display the way you intend. I also wish the tool could do more complex project management tasks that tools such as Jira could do, but then again this tool is free!

What recommendations would you give to someone considering this product?

Don't try and use it for large teams and complex projects.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

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